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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2901-2910 out of 10049

PR

patrizio rizzello

01/03/24

5 out of 5

personale assistenza disponibile…

personale assistenza disponibile cortese preparato

KO

Karen O' Keeffe

01/03/24

5 out of 5

A great way to get payments for self…

A great way to get payments for self employed

D

Dina

01/03/24

5 out of 5

Very easy to use and all payments get…

Very easy to use and all payments get in on time

JL

John Lewis

01/03/24

5 out of 5

It just works.

Date of experience: January 03, 2024

DC

Disappointed Customer

01/03/24

1 out of 5

Chat service a complete waste of time

Chat service a complete waste of time Have over 100 air sum up devices and none were connecting so checked with my dispatch service to see if they had a problem and contacted Sum Up through the chat function, after getting through the auto bot, got to a person who said they needed a minute to read my conversation so far, all i asked was is there a known problem with sum up devices at the moment as none of mine are working, restart your device and checked Bluetooth is on, all 100+ are not ...

Read more

AR

Amy Reid

01/03/24

4 out of 5

Good service,

Date of experience: January 03, 2024

MJ

Mr J O'Connell

01/03/24

1 out of 5

Totally unacceptable

We have had an issue with 2 payments we have not yet received, this has been going on since end of August. Many call, every time a different person told to email evidence every time which has been done. No one has followed it up any the matter still remains unresolved.

DC

Disappointed Customer

01/03/24

1 out of 5

Chat service a complete waste of time

Chat service a complete waste of time Have over 100 air sum up devices and none were connecting so checked with my dispatch service to see if they had a problem and contacted Sum Up through the chat function, after getting through the auto bot, got to a person who said they needed a minute to read my conversation so far, all i asked was is there a known problem with sum up devices at the moment as none of mine are working, restart your device and checked Bluetooth is on, all 100+ are not ...

Read more

RC

R C

01/03/24

1 out of 5

How many customer scare representatives…

How many customer scare representatives does it take to simply mend an e-money account name ? You might find out that it looks like a black hole somewhere in the universe trying to contact them to mend such a simple detail in an account. Appalling Service. Their customer scare team cut me off-chat three times in a row shamelessly while trying to explain to them such a simple fact. That's all. Edit 04/01/2024 This goes to show that the team member who responded here has no clue what my ...

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MJ

Mr J O'Connell

01/03/24

1 out of 5

Totally unacceptable

We have had an issue with 2 payments we have not yet received, this has been going on since end of August. Many call, every time a different person told to email evidence every time which has been done. No one has followed it up any the matter still remains unresolved.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].