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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2741-2750 out of 10049

MA

Mr Abdulyekeen Ibraimoh

01/09/24

5 out of 5

Good very fast and accurate.

Date of experience: January 09, 2024

BK

Borislav Kalev

01/09/24

5 out of 5

Very good service Thanks

Date of experience: January 09, 2024

BF

brian furlong

01/09/24

5 out of 5

Responded to my request for change of…

Responded to my request for change of personal details all completed satisfactorily

G

Gillian

01/09/24

2 out of 5

My Question is read but not understood.

This is the second time I have attempted to change the email contact address for my account. I have followed the instructions faithfully but when I come to verify the new email address it fails, time after time. I mentioned this in my last "chat" and still the reply came with instructions of what to do which is what I had been doing to no avail and have stated so in the chat.

GD

Gerry Dunn

01/09/24

2 out of 5

Very difficult to understand the person…

Very difficult to understand the person on the phone.

GD

Gerry Dunn

01/09/24

2 out of 5

Very difficult to understand the person…

Very difficult to understand the person on the phone.

G

Gillian

01/09/24

2 out of 5

My Question is read but not understood.

This is the second time I have attempted to change the email contact address for my account. I have followed the instructions faithfully but when I come to verify the new email address it fails, time after time. I mentioned this in my last "chat" and still the reply came with instructions of what to do which is what I had been doing to no avail and have stated so in the chat.

MC

Martin Calver

01/09/24

5 out of 5

Non recognition of unit

Understanding of problem followed by clear instructions on how to resolve .

GD

Graeme Downes

01/09/24

1 out of 5

sumup card machine

i have had a problem with my debit card which is linked to the account the pin dosent work so i have been in tuch with sumup and they say to reset pin i have reset pin 3 times and they said they would rest the amount of times i have tryed the pin on saterday i when to shoping when to use my card and the machine in a loud vice said card declind inbarising i am begining to thing its a scam that if you use your card 10 times in a mounth then your transaction fees are less so they stop you ...

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MD

Mr Duncan Reid

01/09/24

1 out of 5

Absolutely a waste of time on my second…

Absolutely a waste of time on my second transaction they decided to do a security check witch took over a week to do and then said the 4 items they asked for wich I sent for day 1 needed more information so I cannot recommend this because the staff are gen z and unhelpful and keep saying it's a different department

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].