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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2381-2390 out of 10049

S

Shehzad

02/12/24

5 out of 5

Very nice and well done

Date of experience: February 12, 2024

MG

Mr Gediel Cao

02/12/24

5 out of 5

Top service

Top service Well done

ML

Mr. Longstaff Longstaff

02/11/24

5 out of 5

Great service

Date of experience: February 11, 2024

AL

Alex Lloyd

02/11/24

3 out of 5

Helpful, but we don't understand why our machine suddenly became permanently inoperable

We've been using SumUp for a couple of years at least. We've always found the rates good, and the support team to be acessible and helpful. Our Solo card reader did suddenly block yesterday, for no apparent reason, and couldn't be un-blocked remotely. The only solution for us was to buy a new one, as our old one was just out of warranty. It would be great if we could understand WHY our machine blocked, so we can prevent it happening again. They said perhaps an impact, but we know it wasn't ...

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CH

Catherine Hobson

02/11/24

4 out of 5

Great system; I would suggest a real person interface as an option too.

Great system. I would just like to be able to speak to a real person. The digital communication does work - but due to time delays in responses - this could be more efficient if you could call immediately to ask a question & get advice. Otherwise I think it is great.

K

kassim

02/11/24

4 out of 5

Simple et efficace

Date of experience: February 11, 2024

MM

Mr Malik Awan

02/11/24

5 out of 5

Very easy to use

Date of experience: February 11, 2024

MS

matthew stevenson

02/11/24

5 out of 5

Excellent service very prompt happy…

Excellent service very prompt happy with the efficacy very pleased

J

Jacqui

02/11/24

5 out of 5

Very quick excellent service

Date of experience: February 11, 2024

JN

Judith Nicholls

02/11/24

5 out of 5

So far so good

So far, so good. Only feature missing at the moment is bank feed to accounting package but everything else about SumUp One account is fantastic!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].