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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 221-230 out of 10049

KA

Kifah Abdelaziz

10/09/24

5 out of 5

Good

Good luck moi

HA

Halimah Anwar

10/09/24

5 out of 5

had a visit from mohammed

had a visit from mohammed, very polite and very helpfull. gave me a new replacement device and helped me sort out an account problem.

OR

Old Ruts Bar

10/09/24

5 out of 5

Good knowledge and friendly service

Having been a customer of Sumup for some years and not fully understanding what perks and help the company was able to get, Askay Puri was really kind and talked through where we could get better rates and what POS and other accessories we could use to boost our sales and make life easier. Great customer service.

PW

Polly Wu

10/09/24

5 out of 5

Raj was very good,he replaced a card…

Raj was very good,he replaced a card machine for us

A

Alysha

10/09/24

5 out of 5

We had the pleasure of meeting with…

We had the pleasure of meeting with Adam from SumUp today, and his service was outstanding. He was extremely helpful, provided excellent customer service, and guided us on how to use the system to its full potential. Adam also took the time to help us navigate competitive fees, which was greatly appreciated. The system is easy to use, and we are very happy with the overall service. Highly recommend!

A

Andrew

10/09/24

5 out of 5

Does every thing it says it does

Does every thing it says it does , clearly and simply

DW

Dylan Walker

10/09/24

5 out of 5

Akshay Puri was first-class!

I had a meeting with Akshay Puri this morning. He was extremely friendly and knowledgable. I am very satisfied with the service I have received.

KD

Kerry Di Sabatino

10/09/24

5 out of 5

A service really appreciated!!

Been with sumup since I started my business on 2021 and never had any issues since then. Card reader replaced quickly when went off because of the low temperature. But mostly a huge thank you to Akshay the sumup manager of west London who helped me to find a better plan for my business today

EW

Emma Wright

10/08/24

5 out of 5

Lee called to discuss our fees and I…

Lee called to discuss our fees and I told him to come straight in. Lee was here within 10mins he not only sorted my old device he also saved me money on fees. Thanks for all your help Lee it’s much appreciated

GG

GIOVANNA GENOVESE

10/08/24

5 out of 5

conto efficiente ed economico

Date of experience: October 08, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].