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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2181-2190 out of 10049

CS

Constance SL

03/04/24

1 out of 5

Stole my money

I received an email saying I had a suspicious transaction and asking me to send documentation to prove it was legal. I sent everything I was asked for, proving not just that it was legal, but that it was public money received from a recognised EU institution. The only reply I received from SumUP was to say my account was closed. I had to email multiple times to get a reply, and still no news of the money I received. Closing a bank account without warning is actually illegal, especially as ...

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PG

paul girling

03/04/24

1 out of 5

If you want customer service look elsewhere

If you are a small business relying on card payments ,save your time and money (and possibly your business)and choose a company you can speak to on the phone. Sum up are yet another poor company who regard provision of customer service as an annoying extra. We have 2 business accounts running 3 terminals none of which are working . Spent ages waiting to a chat bot only to be told someone will e-mail us. No telephone numbers to call .They are happy to talk when they want your business but ...

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CS

Constance SL

03/04/24

1 out of 5

Stole my money

I received an email saying I had a suspicious transaction and asking me to send documentation to prove it was legal. I sent everything I was asked for, proving not just that it was legal, but that it was public money received from a recognised EU institution. The only reply I received from SumUP was to say my account was closed. I had to email multiple times to get a reply, and still no news of the money I received. Closing a bank account without warning is actually illegal, especially as ...

Read more

MS

Mr Silviu Florescu

03/04/24

5 out of 5

Goood service

Date of experience: March 04, 2024

LD

Leyton Downing

03/04/24

5 out of 5

Simple easy to use.

Date of experience: March 04, 2024

J

Jules

03/04/24

5 out of 5

Easy to use

Easy to use while trading at craft fairs. Excellent low fee and funds are available the next day...BRILL!

CF

Charles Fort

03/04/24

5 out of 5

Excellent

Excellent , top , super, parfait .

SA

Sophie Amrouche

03/04/24

5 out of 5

Simple efficace ludique prix correct

Simple efficace ludique prix correct

J

Jojo

03/04/24

5 out of 5

Smooth transaction

Smooth transaction

N

Nazia

03/04/24

5 out of 5

V nice service

V nice service

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].