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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 2081-2090 out of 10049

MB

Mr Burnell

03/12/24

1 out of 5

Take your money somewhere else

Take your money somewhere else, never had such rubbish customer service in my life!!!

MB

Mr Burnell

03/12/24

1 out of 5

Take your money somewhere else

Take your money somewhere else, never had such rubbish customer service in my life!!!

B

Bibilolo

03/12/24

1 out of 5

I had a very bad experience with the…

I had a very bad experience with the marketing department in France who put very high pressure on me to buy the whole machinery on the first phone call and gave me an ultimatum to spend 1000 euros before 10pm. The "hard sale" approach repulsed me. The agent refused to let me think about it and didn't want me to do a comparative review. Does not lead to trust and healthy relationship. BEWARE.

MD

Mr Daniel Lloyd

03/12/24

1 out of 5

Hopeless support

When its working its fine. As soon as you need to contact customer /technical support its utterly hopeless. The staff are clueless and struggle to understand what device you're using, never mind how to solve an issue. Each member of support can only (badly) support one device and you get passed on to one of them at random, direct phone lines are anything but.

DB

Dan Burnell

03/12/24

1 out of 5

Awful company shouldn’t be allowed to handle money!!!

Do not use this company for transactions, have recently changed to these to take payment for my business and are holding £10400 in there account and won’t release funds to me, as it’s “a very large transaction” well funny enough sumup some businesses make large transactions!!! I’m not running a penny sweet shop!!!

N

None

03/12/24

1 out of 5

Poor app

Poor app, poor customer service

IK

Israr Khan

03/12/24

5 out of 5

Great service by sum up

Great service، Great People

JC

Julie Craig

03/12/24

5 out of 5

Excellent Service

I have been using sum up for a number of years now and I wouldn’t change this, using the business account is so easy and works better as a smaller business

JM

James Mansfield

03/12/24

5 out of 5

Easy to use

Easy to use, fee not too high when you consider there is no need for a land line or additional sim card charge. Any time i had to ring the support team the support has been top class

TA

Talal Al-Amodi

03/12/24

5 out of 5

Easy to use and fast

Date of experience: March 12, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].