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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1851-1860 out of 10049

DD

Daisy Douglas

04/15/24

5 out of 5

So helpful and fast to use

Date of experience: April 15, 2024

KS

K Stone

04/15/24

1 out of 5

Shady contract, incompetent support

If you are a business owner, you are clearly busy. Do you have time to submit a million support tickets and be ignored? Do you have time to sit through an automated phone menu and eventually just be told you'll receive a callback that never comes? Do you have time to wade through a million auto generated support ticket emails? Then sure, go for it. You will be thoroughly ignored until you reach the end of your patience, and you may get some attention. This is the most frustrating experience ...

Read more

Z

Zehneb

04/15/24

5 out of 5

I am very happy with the SumUp bank and…

I am very happy with the SumUp bank and app

GO

GIM OOI

04/15/24

5 out of 5

I'm glad I'm using sumup

I'm glad I'm using sumup. I had a problem yesterday regarding transferring funds. My relationship manager from London field Aadam managed to fix it within a text message. Well done Aadam

H

Heritage-shutters

04/15/24

5 out of 5

It’s a great help to a small business

It’s a great help to a small business

C

customer

04/15/24

5 out of 5

I’ve been using SumUp for about 3 weeks…

I’ve been using SumUp for about 3 weeks now and so far it’s brilliant hope they bring out a 4/5G terminal in the future to speed things up

LL

Loraine Lear

04/15/24

5 out of 5

Really easy to setup and use. Easy for customers to use for payments would definitely recommend

Really easy

J

Jonathan

04/14/24

1 out of 5

Handle with care

At first they were really friendly. I told them about my business model and they recommended the hardware. I bought the hardware, and started typing my products into the system so they could be in the cash register and at the same time on the online store. So far so good. Then all of a sudden I got emails saying my account has been terminated. No explanation, they just appeared to have had a change of heart. After a few emails back and forth, it seems I broke rule nr 13 of the T&Cs. "we ...

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UC

Urszula Chodak

04/14/24

5 out of 5

Quick

Quick, easy to use service

ML

Miss Lynzi Venn

04/14/24

5 out of 5

Brilliant

I've not had any issues with connectivity, taking payments or withdrawing my money. Has been a seemless simple process! Highly recommended.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].