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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1821-1830 out of 10049

I

Iain

04/19/24

5 out of 5

Great service

Great service. Clear and up to date information.

JR

Janet Roscoe

04/19/24

5 out of 5

So easy to use and quick setup

So easy to use and quick setup

LH

Leanne Haythornthwaite

04/19/24

5 out of 5

I am new to Sun up but really like it

I am new to Sun up but really like it, it’s easy to use with so many useful features. I love that I can take payments on my phone.

C

Consumer

04/19/24

5 out of 5

10/10

Ease of use highly recommended

D

Dave

04/19/24

5 out of 5

Had a problem but man on phone sorted…

Had a problem but man on phone sorted it within a couple of minutes

GO

Giovanni Olivieri

04/19/24

5 out of 5

Super Service!

Date of experience: April 19, 2024

CC

Charles Chigozie Obi

04/18/24

5 out of 5

Very efficient and easy way to use

Very efficient and easy way to use

MD

Mr D Marko*****

04/18/24

1 out of 5

Payments vanish from app and support tell you it 'can't happen!'

I have used Sumup for approximately 3 years and I am very familiar with how it operates. After doing the regular reconciliation I noticed 2 payments were missing in the app and were not paid into my bank account. Upon contacting support the guy tells me it 'can't happen'. I asked that this be looked into further and asked a more senior person to get in touch and I've heard nothing. There is no way on earth that once a customer presents you with their card that you wouldn't wait until the ...

Read more

DJ

David Jame

04/18/24

1 out of 5

Login issue

I signed up yesterday, but when I tried to log in today, it says my email or password is wrong. I'm confident they're correct, but I still can't log in. This is just the start, with no money involved yet. But if there were funds in the account and I couldn't access it, that would be a disaster.

TS

TheNative Son

04/18/24

5 out of 5

We had the pleasure of meeting Aadam…

We had the pleasure of meeting Aadam from London Fields today. He was knowledgeable and attentive to our needs. We have worked out a plan that will hopefully resolve a few issues we have been facing. Thanks Aadam, looking forward to catching up again soon.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].