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SumUp - New SaaS Software

SumUp Reviews in May 2025: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4

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SumUp Reviews & Ratings

4

Very Good

Based on 4 ratings & 10049 reviews

Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terible

(1389)

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Showing 171-180 out of 10049

AC

Aiste Chughtai

10/17/24

5 out of 5

Akshay was interacting and explain…

Akshay was interacting and explain quite a lot and answered questions. He’s polite and friendly.

GH

Guy Huddleston

10/17/24

5 out of 5

Akshay visited our shop today

Akshay visited our shop today. It was great to be able to review our use of SumUp with him. He ordered an upgraded device for us and by chance was able to help resolve a live payment issue for us. He was a very friendly and knowledgeable guy.

SM

Singh mobile

10/17/24

5 out of 5

Nice visit from Adam

Nice visit from Adam. He replaced our broken. Card reader. Thank you for the help and for being there.

R

Robin

10/17/24

5 out of 5

field agent very helpful

Talking to Akshay, field agent today. He is very helpful and supportive.

IM

Idris Mohammed

10/17/24

5 out of 5

Mohammed Irshad - excellent service

Mohammed came to visit the shop and was a great help. Taught me how to use sumup in ways i never knew before. Replaced my device finally and lowered my fees for me. Great help from sumup!

B

Blix

10/17/24

3 out of 5

Account blocked and unable to make…

Update, after repeated requests through the chat, and writing this review. The account was restored. Adjusted the review rating. (originally 1*) Account blocked and unable to make payments transfers. No reply from initial information email from the security team. We are a newly founded business and we're please to find sumup so easy to set up. But after the partners transferred their shares, they blocked the account needing additional "security checks" this has left us unable to pay ...

Read more

B

Blix

10/17/24

3 out of 5

Account blocked and unable to make…

Update, after repeated requests through the chat, and writing this review. The account was restored. Adjusted the review rating. (originally 1*) Account blocked and unable to make payments transfers. No reply from initial information email from the security team. We are a newly founded business and we're please to find sumup so easy to set up. But after the partners transferred their shares, they blocked the account needing additional "security checks" this has left us unable to pay ...

Read more

S

Sandra

10/16/24

5 out of 5

Great little card reader.

Great little card reader. The app is easy to use and extremely easy to move money into my business account. I was wary at first, but now love it.

GX

Gadget X Vape

10/16/24

5 out of 5

Sum Up Field Agent

We were visited by Akshay Puri from SumUp, who is a lovely gentleman! The service and support he provided have changed how we use our devices and how we manage it. I've seen major issues solved and everything now working smoothly. I can now manage better and already see improvements from the service and support he provided us. I look forward to meeting you again. A massive thank you to Akshay Puri and SumUp, a review well deserved!

AP

Aayushi panchal

10/16/24

5 out of 5

It was very good experience with Adam…

It was very good experience with Adam Nebi. I was very happy with his service. He is professional.. Good Personality.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].