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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1671-1680 out of 10049

RM

Robert Mcgreevy

04/28/24

5 out of 5

Great service

Date of experience: April 28, 2024

FK

fiona kee

04/28/24

5 out of 5

Absolutely fantastic

Absolutely fantastic! Would highly recommend 😁

MT

MBH Transfers

04/28/24

5 out of 5

Good Payment service

Good Payment service

JD

James Darby

04/28/24

5 out of 5

Brilliant salespeople and the device is…

Brilliant salespeople and the device is excellent

MN

Menzies Norwich

04/28/24

5 out of 5

Great service

My experience with Sumup so far has always been fast, efficient and reliable. I would highly recommend it to anyone.

VG

Valentine G Review

04/28/24

5 out of 5

I loved the best

Date of experience: April 28, 2024

B

Brenda

04/27/24

5 out of 5

It's convenient

It's convenient. This is what I exactly needed 👏

TY

Thomas Yaman Boardybuilding Fi

04/27/24

1 out of 5

I’ve been trying to get my machine…

I’ve been trying to get my machine fixed for over 1 year and a half now and still no help. Terrible service.

BW

B Williams

04/27/24

1 out of 5

Doesn't work

Doesn't work. Called customer support and they confirmed yes it doesn't work... Somebody was meant to call us back to resolve. But nobody did. Waste of time and money

DB

Dream Bedding

04/27/24

1 out of 5

Useless to the max

Useless customer service and team of people who just can’t understand the basics of how different companies operate. The Team blocked my account after I joined them because they didn’t understand why a Taxi driver would take contactless payments, to which I tried explaining we charge customers for journeys from A to B and customers pay contactless when they don’t have cash. But this is the basic information SumUp for some reason can’t understand. Don’t recommend them at all for their bad ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].