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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1601-1610 out of 10049

A

Anne

05/03/24

1 out of 5

Infuriating experience

Infuriating experience. 3 weeks trying to update my details since closing down my old business and opening up a new business. Issue still not resolved. Hopeless customer support

HR

Hariyanto radiman

05/03/24

5 out of 5

good app nice n easy to use

good app nice n easy to use

MW

Marc Williamson

05/03/24

5 out of 5

Sum-up is a great company,its user…

Sum-up is a great company,its user friendly and has very competitive pricing.

SQ

Shamim Qureshi

05/03/24

5 out of 5

It's very handy

It's very good to have card reader

VK

Volkan Koca

05/03/24

5 out of 5

Hamza was very friendly and helpful…

Hamza was very friendly and helpful gave me the best rate he could and also gave a better device for quicker transactions

CT

Catherine Tong

05/03/24

5 out of 5

Efficace

Rapide et simple

J

James

05/03/24

5 out of 5

Always available to help

Always available to help, super efficient and a great reliable machine.

SS

Stefania Sautto

05/03/24

5 out of 5

Adam has been very helpful with us

Adam has been very helpful with us. Very polite and patience on explain our new device! Very happy customer with sum up.

C

customer

05/03/24

5 out of 5

Highly Recommended very easy to use

Highly Recommended very easy to use. User friendly app

KJ

Kieren Jones

05/03/24

1 out of 5

Device blocked- refused refund or replacement

I was given a sumup device as a Christmas present. When I turned it on, the device was blocked the moment it came out of the box. When I called customer services, I was told over and over again that as the device was not purchased by myself with proof of purchase, that the only option was to purchase a completely new one. It seems that these devices cannot operate in cold temperatures, for example, outside. I know many colleagues with such sumup devices all of whom say that they are very ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].