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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1491-1500 out of 10049

MA

MAQBOOL AHMED CHOUDHRY

05/15/24

5 out of 5

Very helpful easy and constructive I…

Very helpful easy and constructive I really recommend SumUp

MA

Ms Archer

05/15/24

5 out of 5

Easy to use

Very good and easy to use.

AA

Abdullahi Alabi

05/15/24

5 out of 5

They have been so wonderful

They have been so wonderful, always on point,never have they disappointed me,I give them a five start always.

NB

Nataliia Boichuk

05/15/24

1 out of 5

very hart to use the app

very hart to use the app

KB

Kay Broad

05/15/24

5 out of 5

So easy to use

Date of experience: May 15, 2024

MA

Matthew Allen-Purvis

05/15/24

5 out of 5

Great

Great, easy to use devices.

UC

U canspray

05/15/24

1 out of 5

Make you buy a new reader every year

Sell you a reader that develops an error blocked code just outside of warranty period then try to sell you another one. Much needed charity funds wasted instead of being given to the people who need it.

KB

kuten buday

05/15/24

1 out of 5

they terminate accounts without giving any reason and notice which is totally unacceptable

I am extremely disappointed with SumUp. They terminated my account without any notice or explanation, which is completely unacceptable for a payment processing company. As a small business owner, this abrupt termination has caused significant disruption and stress. I tried reaching out to their customer service to understand the reason behind the termination, but I was met with vague responses and no real answers. The lack of transparency and poor communication are major red ...

Read more

HH

Hussnain H

05/15/24

1 out of 5

Terrible slow service

Have used sum up for a while now until all off a sudden they closed my account down without mentioning why. There is also a charge back on file which has been on there for 4 months when it should have been resolved in a month maximum but every time I call to ask about it I get fobbed off by them "to wait for a email" how long this email takes no one knows and then to just close my account down for no reason is even more terrible. Plenty of other companies I can give my money to.

ES

Eileen Sharples

05/14/24

4 out of 5

Love the flexibility of the card reader…

Love the flexibility of the card reader as this can be taken anywhere. Payments are easy and you can send a receipt via phone. Yiu can keep record on transactions.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].