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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1341-1350 out of 10049

JC

James Clifford

06/04/24

5 out of 5

Very easy to work with

Very easy to work with

AD

Andrew Dyne

06/04/24

5 out of 5

Does what it says

Does what it says , simple to use. Love it

MT

Mike Taylor

06/04/24

1 out of 5

If you do not use your card reader in a…

If you do not use your card reader in a while it gets blocked and you have to buy a new card reader. Not impressed with this at all. I was told my reader is out of warranty like I had broken it or damaged it and there was no replacement. Very angry

M

Mu

06/04/24

1 out of 5

One of the siliest app i have ever came…

One of the siliest app i have ever came across , takes 3 busines days to process receipts and payments which is ridiculous 😂

T

TA

06/04/24

1 out of 5

Poor Customer Service

Poor Customer Service. My account was being verified after I had started using it, fair enough but notice would have been nice, they stopped taking payment and could not provide a timeline for the verification process. Customer service were condescending and do not reply to emails.

LD

Lewis Daniels

06/04/24

1 out of 5

Once you connect the app

Once you connect the app, you have no option to reset, change, edit or anything. Very basic and very poor given the day and age. Customer service was pretty much "computer says no" type attitude.

P

Paolo

06/04/24

1 out of 5

I can't change the language from Italian to English on the SumUp website.

We are a company based in Italy but we employ people who don't speak Italian and most of our clients reside in English speaking countries. I can't change the language from Italian to English on the SumUp website. I contacted support asking how to do that and I get nonsense back from an AI. I could finally chat with a human who gave me instructions that didn't work and when I told the person I was chatting with she just left me hanging. Great website and great support, huh?

MN

Mr Nur

06/03/24

5 out of 5

Excellent service

Excellent service

C

Chino

06/03/24

5 out of 5

Very easy to deal with wish I new SumUp…

Very easy to deal with wish I new SumUp earlier

KH

kerry hendry

06/03/24

5 out of 5

excellent service easy to use and…

excellent service easy to use and works every time

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].