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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1261-1270 out of 10049

HI

Helen Ireland

06/14/24

4 out of 5

Good service

So far I haven't had any issues, I'm using it to keep business seperate from my personal account, it's really user friendly. Could be better for detailed statements though. I've found it difficult to access these on my phone.

O

Olumide

06/14/24

4 out of 5

Payment is super good!

Date of experience: June 14, 2024

A

Alice

06/14/24

5 out of 5

Imran was top professional in his…

Imran was top professional in his approach to setting everything up for me. Thanks imran and Lee for all your help. Alice.

VS

vais sardari

06/14/24

5 out of 5

Thanks Hamza

Thanks Hamza. Happy with customer service received by Hamza.

A

AltyBiz

06/14/24

5 out of 5

Representative visit

Imran, the local representitive came out to us to discuss our business plan and has been very helpful with his explanations and we are looking foreward to continue using SumUp to conduct our transactions with such friendly and helpfull people.

AN

Adele Norman

06/13/24

1 out of 5

Do not sign up for Sum Up

Do not sign up for Sum Up. Apparently, it's in there terms and conditions they can just close your account without warning or reason. They've just done this to me. No explanation, nothing. They've kept my money and I have paid for a card reader which is now of zero use as it is/was linked to this account. I can't get my payments from Etsy as I can't change my bank account for another 28 days (I'd only just changed it to sum up). I cannot access customer support as I now no longer a customer ...

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RS

Rachael Summers

06/13/24

1 out of 5

Dreadful customer service

Sent a link to pay, just going round I circles, phoned sumup for help after giving them all my details was told by pejas despite me giving them all my details and a copy of my driving licence they could not help me. Disgusting service

HR

Hamza Rehman

06/13/24

5 out of 5

Great app

Great app, very useful for small businesses

C

customer

06/13/24

5 out of 5

Very good app

Very good app. Efficient service. Good pricing model. Easy to use

BC

Bizim-Dj Ceyhan

06/13/24

5 out of 5

Thanks Hamza from Sumup

Thanks Hamza from Sumup. We are now sumup one customers. Happy with our guidance and interactions with Hamza.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].