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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 1211-1220 out of 10049

GC

Grateful customer

06/20/24

5 out of 5

Re-Shine

George did a great job on my car. Many thanks.

R

Roger

06/20/24

5 out of 5

Speed of payment

Speed of payment

AD

Abdulahi Daahiye Maow

06/20/24

5 out of 5

Excellent service

Excellent service

C

Customer

06/20/24

1 out of 5

Poor connection to network issues

Poor connection to network issues And up dates are always during work time when I need to use the card reader Customer service is useless never get back to with issues to solve 😕

AR

Admin Romana Caffe

06/19/24

1 out of 5

Started having issues with processing…

Started having issues with processing orders since last Wednesday. If you count on the software to run your business I strongly suggest to look somewhere else as the support is poor politely said. The new change ( upgrade )seems to be a downgrade. The flexibility to check on sone functions are not possible on mobile devices for our staff. To process 1 order the system needs over 15 min to load the data.

MS

Maria Smith

06/19/24

1 out of 5

Terrible service

After having finds fraudulently taken from my account via a computer hack I have had no customer service, no help or feedback when I will retrieve my funds. Sum up advertise themselves as a business account but don't have any customer service apart from the "relevant team" so I've moved to stripe which I highly recommend.

JG

John George Harry Cox

06/19/24

5 out of 5

Transactions are easy and quick

Transactions are easy and quick. I am pleased with my account.

TB

Tahir Beg

06/19/24

4 out of 5

Good experiences

Good experience

EC

Eppleton colliery football ground

06/19/24

5 out of 5

Lee was fantastic helped with upgrade…

Lee was fantastic helped with upgrade to machines. Showed us the tap to pay option which may use when busier. Thanks Lee

AC

Antonella Cesaro

06/19/24

5 out of 5

Efficienza

Efficienza e sicurezza

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].