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SumUp - New SaaS Software

SumUp Reviews in October 2026: User Ratings, Pros & Cons

Streamline payments. Grow your business.

4.39

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Starts from $0 / month when monthly, also offers free forever plan

SumUp Reviews & Ratings

4.39

Very Good

Based on 9413 ratings & 10049 reviews

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Rating Distribution

Excellent

(7627)

Very Good

(626)

Good

(216)

Poor

(191)

Terrible

(1389)

Spotsaas Editor’s POV

SumUp is a compact and easy-to-use POS and payments solution tailored for small businesses, mobile merchants, and service professionals. It stands out for its affordable hardware, transparent transaction fees, and plug-and-play setup. With integrated card readers, invoicing, e-commerce plugins, and real-time sales tracking, SumUp is ideal for those seeking a ...Read more

SumUp pros and cons

  • Easy integration with accounting and eCommerce platforms

  • Supports both in-person and online payments

  • No monthly subscription required

  • Low-cost, mobile-friendly card readers

  • May not suit complex restaurant or enterprise setups

  • Limited advanced POS features (e.g., detailed inventory, loyalty)

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Showing 991-1000 out of 10049

SS

Simone Sed

07/12/24

5 out of 5

I found all that my little company needs. …

I found all that my little company needs.

SX

Safa xx

07/12/24

5 out of 5

mohammed came to see me and sorted out…

mohammed came to see me and sorted out an issue i had with my device, worked his magic and fixed it in a timely fashion. really good service today

SI

Shaz Iqbal

07/12/24

5 out of 5

Imran helped me save money which I’m…

Imran helped me save money which I’m pleased about and was very informative I’m happy with Sum up

JS

John Scroggins

07/12/24

5 out of 5

Lee was fantastic saved us a huge…

Lee was fantastic saved us a huge amount of money switching to SumUp one offer. Thanks Lee you are a star.

AA

ashiq ali

07/12/24

1 out of 5

Customer service is a joke.

Customer service is a joke. Had a unauthorised chargeback issue which is still not resolved after a month. And they already took the money from account plus £10 so called admin charge. Customer paid by in person and still claimed charge back. Unworthy

A

Aissa

07/11/24

5 out of 5

Fast and easy

Date of experience: July 11, 2024

MC

Michaela Coulthard

07/11/24

5 out of 5

Lee was great from start to finish

Lee was great from start to finish. He helped my replace my old machine for a new solo machine and I love it. ❤️ thanks Lee you're a star

C

Cengiz

07/11/24

5 out of 5

God morning

Werry nice we like Next tim Weldone

P

Paul

07/11/24

1 out of 5

Customer service non existent

Been using SumUp for 4 months and all was good. Unfortunately on Thursday they froze my payouts whilst they verified my identity. I sent off the required documentation, passport, driving license, utility bill, etc. They then asked for nature of the business, proof of trading and average transactions and maximum transaction I sent all this information to them by Friday afternoon and it is now Monday and I still cannot access my sales income from Thursday, Friday and Saturday. A message ...

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MG

Marjorie GRANT

07/11/24

5 out of 5

Great simple to use and I just love it

Date of experience: July 11, 2024

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].