8.9
SpotScore
SuiteCRM Reviews in July 2026: User Ratings, Pros & Cons
Efficiently manage customer relationships and data.
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SuiteCRM Reviews & Ratings
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Spotsaas Editor’s POV
SuiteCRM has consistently proven itself as a robust and cost-effective solution for businesses looking to enhance their customer relationship management processes. Its open-source nature is a standout feature, offering unparalleled customization options that cater to the specific needs of companies across industries. The platform is packed with useful ...Read more
SuiteCRM pros and cons
Dashboard setup and task management require little technical expertise.
Open-source codebase allows deep customization to match specific business needs.
No license cost; free to use, making it accessible for small businesses and startups.
Covers sales, marketing, lead generation, and customer support in one platform.
User interface is outdated and many users find it unattractive.
Mobile version is either unavailable or has significant usability problems.
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Showing 11-20 out of 109
O
Otho
07/30/21
All-in-one CRM solution
PROS: SuiteCRM allows for effective record management and client communications. It is an open source solution that performs as well as other CRM tools on the market. CONS: We would have a better experience with a more modern and straightforward interface. We would also love to use a mobile version of SuiteCRM.
O
Otho
07/30/21
All-in-one CRM solution
PROS: SuiteCRM allows for effective record management and client communications. It is an open source solution that performs as well as other CRM tools on the market. CONS: We would have a better experience with a more modern and straightforward interface. We would also love to use a mobile version of SuiteCRM.
M
Mireille
07/20/21
Versatile and open source
PROS: SuiteCRM is an open-source software that provides users with many options for customization. It is a great tool for managing customer support services, marketing efforts, and sales processes. It matches the needs of most companies and has a positive impact on the user and role management.
M
Mireille
07/20/21
Versatile and open source
PROS: SuiteCRM is an open-source software that provides users with many options for customization. It is a great tool for managing customer support services, marketing efforts, and sales processes. It matches the needs of most companies and has a positive impact on the user and role management.
AU
Anonymous User
06/29/21
"Open Source Cloud Based CRM Module"
What do you like best about SuiteCRM? Advanced user and role management feature. Security and System Settings. What do you dislike about SuiteCRM?
AU
Anonymous User
06/29/21
"Open Source Cloud Based CRM Module"
What do you like best about SuiteCRM? Advanced user and role management feature. Security and System Settings. What do you dislike about SuiteCRM?
R
Rickie
06/02/21
Excellent and cost-friendly solution
PROS: We are able to deliver the results we want with SuiteCRM. It allows us to manage tasks, follow up on leads, and gain full visibility of our campaigns. It is also very easy to use. In fact, I learned to navigate its way faster than our previous solution. It works well for us and I am satisfied with its performance so far. We get what we pay for and even more.
R
Rickie
06/02/21
Excellent and cost-friendly solution
PROS: We are able to deliver the results we want with SuiteCRM. It allows us to manage tasks, follow up on leads, and gain full visibility of our campaigns. It is also very easy to use. In fact, I learned to navigate its way faster than our previous solution. It works well for us and I am satisfied with its performance so far. We get what we pay for and even more.
W
Winnifred
02/22/21
Great experience with SuiteCRM
PROS: With this software's survey features, we gain a better understanding of our client's needs. It helps us assess our services and identify improvement points. It also has features that allow us for easy tracking of calls and sending product notifications. On top of it all, this software can be used free of charge.
W
Winnifred
02/22/21
Great experience with SuiteCRM
PROS: With this software's survey features, we gain a better understanding of our client's needs. It helps us assess our services and identify improvement points. It also has features that allow us for easy tracking of calls and sending product notifications. On top of it all, this software can be used free of charge.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].