MIGRATED TO Sugar Sell
Streamline your sales and marketing with our CRM.
Add to compare
Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary customization capabilities, allowing companies to tailor the platform to their unique business needs. The reporting and workflow automation features are frequently praised ...Read more
Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation.
Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking.
Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.
Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution.
Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.
Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.
Log in Required to View Reviews
Filter results
Sort by :
Showing 221-230 out of 297
03/08/19
Pros and Cons of Sugar CRM
What do you like best? It is very customize-able so to an extent, you can code it in a way that works best for your company. I also like that there are several categories for touch points so you can prioritize them accordingly. What do you dislike? It is not very user friendly or efficient. It often requires several clicks just to make one log. It also does not provide much in the way of analytics. Recommendations to others considering the product It takes awhile to get used to, and ...
Read more
03/03/19
Customizable system
What do you like best? Very easy to configure, Code level customisations are easy, nice ui and very strong admin console What do you dislike? Sometimes the "convert" option is a bit difficult to do and understand. What business problems are you solving with the product? What benefits have you realized? Dramatically improved customer relationship management - Maintain regular contact with customers, manage special price quotes,
02/26/19
SugarCRM Review
What do you like best? Sales tools, lead tracking tools, reporting features are second to none Module builder is fantastic and very customizable. Open source roots. Benefits from the rising tide of PHP innovations which let you keep up to date by adding new modules for a very affordable prices. There is a massive community of PHP developers available to help build custom modules for you for cheap prices, if you don't have PHP programming skills. What do you dislike? Case ...
Read more
02/20/19
Excellent CRM
What do you like best? It allows non-technical users and admins a very good level of customization. What do you dislike? Nothing - Sugar is an excellent CRM solution. What business problems are you solving with the product? What benefits have you realized? Cross team collaboration, improved information sharing and excellent reporting.
02/19/19
Worst paid CRM on the market
What do you like best? The dashboard is easy to see who has performed in what way. Other than this it is worthless. What do you dislike? You get duplicate accounts, contacts, and more. There is no easy way to find contacts or accounts and the whole system is difficult to navigate. What business problems are you solving with the product? What benefits have you realized? tracking finances and sales.
02/18/19
SugarCRM
What do you like best? Easy to search and find customers and contracts What do you dislike? Collaboration was hard, user interface was outdated, multiple entries for customers Recommendations to others considering the product Look into Salesforce What business problems are you solving with the product? What benefits have you realized? Customer tracking
02/14/19
Sugar
What do you like best? The product should be enhanced to the help menu it’s not that help What do you dislike? It difficult to us and I don’t like the user interface What business problems are you solving with the product? What benefits have you realized? Pipeline management and forecasting
02/13/19
Lack of integrations with 3rd parties leaves lots to desire
What do you like best? Not enough integration with major 3rd party companies etc. What do you dislike? It is hard to navigate and track open accounts leads etc. lots of issues with duplicates. No built in dialer. What business problems are you solving with the product? What benefits have you realized? Our finance department likes the reports it generates.
02/12/19
Review
What do you like best? Prospect management, Call logging, calendar sync for meetings, pipeline dashboard view, What do you dislike? Some of the steps are unnecessary and are duplicate when adding a new prospect or lead What business problems are you solving with the product? What benefits have you realized? Prospect managment and pipeline management
01/30/19
Sugar is a great beginning CRM
What do you like best? I like the customization of sugar quite a bit. There is seemingly not alot to it, and it is relatively easy to pick up. What do you dislike? Compared to other products, like SalesForce, it is a bit lacking. However it is cheaper. So that is understandable. Also, the upgrade process is quite a pain and can be expensive compared to how much the newer version offers. What business problems are you solving with the product? What benefits have you realized? We ...
Read more
