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Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary customization capabilities, allowing companies to tailor the platform to their unique business needs. The reporting and workflow automation features are frequently praised ...Read more
Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation.
Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking.
Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.
Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution.
Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.
Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.
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Showing 151-160 out of 297
05/23/19
Excellent CRM with individual settings.
What do you like best? The product has an excellent development model.Excellent integration with SQL.Can be customized to meet business requirements. What do you dislike? Quite complicated to set up and install. The interface looks very old and uncomfortable. What problems are you solving with the product? What benefits have you realized? Manage the sales process. Storage Optimization.
05/22/19
Works well!
What do you like best? It is easy to use and migrating data is easy as well. There is a lot of simplicity with using SugarCRM. It was straightforward, and user friendly. Uploading documents is easy, tracking changes in accounts is easy. Helps keep sales leads and opportunities much more organized. What do you dislike? The software how ever have some complexities. Using it to it's fullest is not easy. What problems are you solving with the product? What benefits have you realized? It ...
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05/21/19
Great reviews
What do you like best? I like how you easy it is to use and instructions are easy to explain What do you dislike? Sometimes takes forever to load but when it does starts fast Recommendations to others considering the product: Yes I do because it’s easy use What problems are you solving with the product? What benefits have you realized? Nothing everything was great
05/21/19
Decent CRM but not to par with others
What do you like best? Its a crm, not a ton else to say. It helps to keep this moving for sales and marketing. What do you dislike? The lack of native integrations is killer here. Building custom solutions for what already exists on Salesforce is a waste of time in my opinion. Recommendations to others considering the product: Mapping all other tools and see if sugar integrates. What problems are you solving with the product? What benefits have you realized? Integrating sales ...
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05/20/19
Client
What do you like best? Customer service is amazing. People are very understand and patient What do you dislike? Wait time was a little bit off and long but I enjoyed being able to have a good experience What problems are you solving with the product? What benefits have you realized? Great communication
05/17/19
Customizable software for tracking relationships, but mediocre support
What do you like best? Sugar's customizability is a real asset to our business, because we are able to modify our approach (both macro and micro to sales without being inhibited by the inability of our CRM system to keep up. In that same vein, the levels of reporting in Sugar gives us the ability to see our sales funnel from many different angles. What do you dislike? Sugar's direct customer support has been frustratingly subpar. One of the benefits of Sugar is that it has lower price ...
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05/16/19
Would never switch from Sugar!
What do you like best? I love that sugar is very organzied and how multiple actions I can do in it. It works for multiple departments too; accounting, sales, finance, customer cases, client services, office manager, etc. What do you dislike? Sometimes it acts strange trying to save something on a page Recommendations to others considering the product: DO IT! Sugar is very easy to use and comes with so many feautures, What problems are you solving with the product? What benefits ...
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05/16/19
Great Software
What do you like best? Sugar is great because it allows for a tailored experience What do you dislike? There is nothing I dislike about Sugar. No complaints What problems are you solving with the product? What benefits have you realized? Makes it easy to effectively take care of my customers
05/16/19
Very pleased with product
What do you like best? I love how it’s so so so so easy to use and it’s user friendly What do you dislike? I really don’t dislike anything about this product What problems are you solving with the product? What benefits have you realized? It has impacted work in such a great way it has made it soo much easier to get stuff done
05/15/19
SugarCRM has been game changing for our business
What do you like best? SugarCRM is simple to use from a user perspective and an administrative perspective. As the administrator, it's very easy to configure to our business processes. As our processes change, it's easy to make changes in SugarCRM. The price of licences is fair. The mobile app is excellent. It's easy to set roles and permissions. The reports are easy to use (once you learn it. Dashboards are effective and easy to setup. What do you dislike? SugarCRM could do a better ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
