SugarCRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Sugar Sell

Sugar changed our operation!

What do you like best? The adaptability of sugar has revolutionized how we run our operation. The custom reporting has allowed us to analyze data in new ways never before possible. The ability to custom build modules to manage non-traditional CRM functions like our maintenance crew have allowed us to elongate other third party ticketing systems! What do you dislike? The email and marketing automation does not fully fit our requirement. We have a short sales cycle so we need a fast ...

Sugar CRM is the best tracker for business and marketing software.

What do you like best? Sugar CRM is the best management software. The one of the most important thing in this software is that it is the best tracker and it provide the great platform for marketing. This software is also best for a dealer, it deals with the customer for the better way and also easy for all customization. This software is the best for reporting, it gives us the best details for our accounts and also deal with the better and in a more efficient way. What do you dislike? ...

Sugar crm, dulcemente asombroso

What do you like best? Without a doubt, this is one of the best tools to track our potential clients and recurring clients. This allows us to be aware and monitor their actions and participation in our business and thus design, create, develop and implement campaigns that allow us to capture them in an easy way. With this platform it is very easy to track prospects evaluating each interaction with customers, generating a detailed and organized historical record. It is perfect ...

Sugar CRM is the best tracker for the marketing.

What do you like best? This is the best marketing software and provide the great platform for our customers. This software is best dealer, we can deal with the regular customer by using this software. The one most important benefit is that software, it is the best reporting software for all functions that we use. It is also a best tracker for the business, and it is very fast software. It is the great software for management, and it can easily manage all our data and documents in a more ...

BEST CUSTOMER MANAGEMENT TOOL.MOBILE VERSION ALSO..

What do you like best? Good CRM tool. It helps my organization to streamline sales, marketing, and customer support. A marketing system is quite good it helps to organize different campaigns through the advertising methods. It is easy to use, the user-friendly, flexible, support system is also good. It has its mobile version also which makes it the best. What do you dislike? It is not cost-effective, You need to feed the inputs very fast to save. Caps lock can only be used. The user ...

Organize, store and maintain your information efficiently throughout the client's life cycle

What do you like best? I like it because it ensures that the relationship management with my clients is more personal, offering them an individualized experience in each interaction, it is a versatile and intuitive platform that offers me a set of functions that have been adapted to the Organization. I love the benefits of sales automation, marketing and customer service as the main offer in a single package easy to implement. I configure it quickly and easily, which allows businesses ...

Robust tool for management and informative reports

What do you like best? SugarCRM is an efficient business management tool. It is a powerful tool for management and customer service. It helps to get informative reports and it is suitable for small and large organization firm. The best part is this tool can be accessed through the mobile platform and SugarCRM is a cost effective tool for small and large size organization. What do you dislike? Some feature not possible to integrate with the social platform and a little bit complicated ...

Robust tool for management and informative reports

What do you like best? SugarCRM is an efficient business management tool. It is a powerful tool for management and customer service. It helps to get informative reports and it is suitable for small and large organization firm. The best part is this tool can be accessed through the mobile platform and SugarCRM is a cost effective tool for small and large size organization. What do you dislike? Some feature not possible to integrate with the social platform and a little bit ...

Run-of-the-mill CRM

What do you like best? Traceability within Sugar is excellent. Ease of searching for records is useful. What do you dislike? The system itself is for minimalist businesses. Constantly has error messages and cannot link to other software as well. Recommendations to others considering the product: Assure it can link to other systems prior to implementation. What problems are you solving with the product? What benefits have you realized? Looking to categorize and track opportunities ...

SugarCRM is an amazing software for sales and marketing purpose.

What do you like best? This software has the superb features such as dashboard and the reporting features. There features are very accurate and so easy to understand. The great advantage that this software provides us is that SugarCRM makes marketing so much easier for us and we don’t need a huge marketing team because we have the best software as SugarCRM. We used this software for the emails tracking and it really help us in business management. Hence for me SugarCRM software is the ...