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SugarCRM

SugarCRM Reviews in May 2025: User Ratings, Pros & Cons

MIGRATED TO Sugar Sell

Streamline your sales and marketing with our CRM.

3.9

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This Product has been Migrated to Sugar Sell

SugarCRM Reviews & Ratings

3.9

Very Good

Based on 1139 ratings & 297 reviews

Rating Distribution

Excellent

(172)

Very Good

(81)

Good

(30)

Poor

(6)

Terible

(8)

Expert's Review

Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary customization capabilities, allowing companies to tailor the platform to their unique business needs. The reporting and workflow automation features are frequently praised ...Read more

SugarCRM pros and cons

  • Highly customizable platform with flexibility to meet varied business needs and processes, including in-house module additions and comprehensive workflow automation.

  • Robust reporting capabilities, providing insightful data analysis for decision-making and improved performance tracking.

  • Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.

  • Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution.

  • Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.

  • Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].