NEWJoin 2M+ software buyers|Get Weekly Insights, Trends & Expert PicksSubscribe free →

Spotsaas logo
SugarCRM

SugarCRM Reviews in July 2026: User Ratings, Pros & Cons

MIGRATED TO Sugar Sell

Streamline your sales and marketing with our CRM.

3.9

Add to compare

Start Free Trial
This Product has been Migrated to Sugar Sell

SugarCRM Reviews & Ratings

3.9

Very Good

Based on 1139 ratings & 297 reviews

Are you using SugarCRM?

Rating Distribution

Excellent

(172)

Very Good

(81)

Good

(30)

Poor

(6)

Terrible

(8)

Spotsaas Editor’s POV

Sugar Sell has firmly established itself as a highly flexible and robust CRM solution, catering to both small businesses and large enterprises. Users consistently highlight its extraordinary customization capabilities, allowing companies to tailor the platform to their unique business needs. The reporting and workflow automation features are frequently praised ...Read more

SugarCRM pros and cons

  • Highly customizable with in-house module additions and workflow automation.

  • Reporting tools support data analysis and performance tracking.

  • Easy to use and navigate with a clean user interface, resulting in a shorter learning curve for new users.

  • Excellent customer support and partner network for implementation, ensuring smooth onboarding and issue resolution.

  • Performance issues like slowness during updates, file downloads, and report generation, causing delays in workflows.

  • Limited reporting flexibility in certain scenarios, necessitating additional customization or workarounds.

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 0 - 0 out of 0

No Reviews Found! Please refine your filters.

Reset All

Free vendor scorecard

Evaluate SugarCRM objectively with the CRM software scorecard

A weighted CRM software vendor scorecard to score SugarCRM against your real requirements — not the marketing.

  • Weighted criteria you can edit
  • Score multiple vendors side-by-side
  • Shareable with your buying committee

No file downloads on screen — we email it to you. One-click unsubscribe anytime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].