Stonly Reviews in September 2026: User Ratings, Pros & Cons
Streamline customer success with interactive guided support.
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Starts from $29 / Month when Billed Yearly, also offers free forever plan
Stonly Reviews & Ratings
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Stonly pros and cons
Reviewers consistently praise how easy Stonly is to use, learn, and implement, often without formal training.
The platform lets non-coders build interactive, step-by-step guides using an intuitive editor and CSS selector tool.
Customer support and CSMs are repeatedly highlighted as responsive and genuinely helpful.
It is flexible and versatile, applicable to knowledge bases, onboarding, guided tours, and in-app walkthroughs.
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Showing 21-30 out of 118
AU
Anonymous User
08/31/23
"Build guides with advanced logic - without needing to be a coder!"
What do you like best about Stonly? Stonly allows me to build complex guides with specific logic - using just an easy CSS selector tool that simply allows me to select components of the page I want to highlight or guide the user through.
MM
Michał M
06/16/23
"Design"
What do you like best about Stonly? Easy UI and very quick way to implement your guides to your product What do you dislike about Stonly?
JK
Johnny K
06/16/23
"Customer Success / Product"
What do you like best about Stonly? Much more effective than traditional article-based knowledge bases Clearly links your application UI to guide instructions so users get familiarized faster
JK
Johnny K
06/16/23
"Customer Success / Product"
What do you like best about Stonly? Much more effective than traditional article-based knowledge bases Clearly links your application UI to guide instructions so users get familiarized faster
MM
Michał M
06/16/23
"Design"
What do you like best about Stonly? Easy UI and very quick way to implement your guides to your product What do you dislike about Stonly?
SG
Stephen G
06/15/23
"So much more value than we realized..."
What do you like best about Stonly? Perfect for our help portal and the "in-website" walk-throughs and guides are so valuable. Morgan, our CSM, really blew our minds by showing us examples of what we can do after she saw what we were doing and hoping to do.
SG
Stephen G
06/15/23
"So much more value than we realized..."
What do you like best about Stonly? Perfect for our help portal and the "in-website" walk-throughs and guides are so valuable. Morgan, our CSM, really blew our minds by showing us examples of what we can do after she saw what we were doing and hoping to do.
AU
Anonymous User
06/14/23
"Great and easy-to-use tool to decouple guides creation from development"
What do you like best about Stonly? One of the standout features of Stonly is its intuitive interface, which makes creating interactive guides a breeze. The software provides a user-friendly drag-and-drop editor that allows you to easily create step-by-step guides without requiring any coding knowledge. The ability to customize the look and feel of the guides ensures they align perfectly with your brand's aesthetics.
AU
Anonymous User
06/14/23
"Great and easy-to-use tool to decouple guides creation from development"
What do you like best about Stonly? One of the standout features of Stonly is its intuitive interface, which makes creating interactive guides a breeze. The software provides a user-friendly drag-and-drop editor that allows you to easily create step-by-step guides without requiring any coding knowledge. The ability to customize the look and feel of the guides ensures they align perfectly with your brand's aesthetics.
AM
Adam M
06/11/23
"I have enjoyed every minute and am super thankful for their service. Stonly is one of a kind."
What do you like best about Stonly? The most impactful part of Stonly is the people and their support. They use their own product to show you how to use their product all while providing ample 1-1
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].