Sprout Social Reviews in September 2026: User Ratings, Pros & Cons

"It is very hit or miss for me on the platform"

What do you like best about Sprout Social? I do like the user interface of the platform it is very user-friendly and easy for me to follow. I also like how it organizes everything neatly for all the brands I manage. I can easily hop between clients and publish content and create reports. In the publishing section, I like how there are various tools to optimize my post like the viral time tool which allows me to post at the perfect time for the maximum amount of traction, or the bitly tool ...

"Sprout Social Helps Me Be Social!"

What do you like best about Sprout Social? Sprout makes scheduling social content easy and fast. The reports are easy to use and understand, with tid bits of information about each report metric.

"Great platform, but behind the game on certain updates"

What do you like best about Sprout Social? The reporting capabilities are great. I like the use of tags and campaigns to be able to track things easily. The link shortener is really nice, as well. Overall, I like the platform pretty well, but if Sprout made certain updates it would be incredible!

"Very Comprehensive, but still needs some work"

What do you like best about Sprout Social? Sprout finally allowed us to manage all our channels in one place, track effectiveness, see competitors, and manage multiple brands easily. We can also get much more comprehensive reporting and plan and schedule our posts easily. Onboarding has been comprehensive and helpful.

"Efficient and effective"

What do you like best about Sprout Social? Platform looks good, capabilities are good, good integration, frequency of use and multi-user friendly What do you dislike about Sprout Social?

Pain in the ass to cancel, prices too high

As seems to be common practice nowadays, they make it a complicated pain in the ass to cancel. Claiming that it is so easy to do by simply clicking a "deactivate" button - but all that does is get an email sent to you to discuss the account with a "success team" member. I am so over companies pulling these tactics. They also raised the prices, making this a completely non-competitive option compared to similar products. Won't be coming back.

"100% Recommend"

What do you like best about Sprout Social? The social listening and reporting tools in Sprout are extremely helpful for our business's growth. The Sprout Social representatives are extremely responsive and genuinely want to help their customers.

"One of the best social media management platforms available!"

What do you like best about Sprout Social? Not only does Sprout allow you to link to so many different channels, their built in analytics and reports allow me to be able to run all kinds of comparissions and links across all of the channels. I like the ability to use a sprout.link in bio for Instagram and have the ability to have links on our posts. The transistion from our previous plaform to Sprout was easy with the support of the staff, and when I have problems the live chat has been ...

"Makes social media management easy!"

What do you like best about Sprout Social? I love the amount of features Sprout Social has. From simple social post scheduling, to AI features for helping to write posts, to tools that make it easy for employees to engage with their social networks, to "link-in-bio" features for Instagram, and more. Sprout Social is a tool that has really been beneficial for our organization because of the wide variety of features they provide.

"Great platform for scheduling and data"

What do you like best about Sprout Social? This is a great platform to use in your marketing team for social. It allows you to schedule and view calendar, share access to the calender via a live link with anyone on your team, review data, etc.