Sprout Social Reviews in May 2025: User Ratings, Pros & Cons

"Good.. but Needs Improvement"

What do you like best about Sprout Social? Calendar feature and drafts feature are very useful. What do you dislike about Sprout Social?

"Better things out there to use"

What do you like best about Sprout Social? I liked that it had a content calendar, tagging for events and campaigns, basic social listenings, and a way to upload assets to use.

"Overall Great Platform but at a Cost"

What do you like best about Sprout Social? The best part about Sprout Social is the message inbox that allows you to see all of your company's mentions in one stream rather than multiple. There are also a ton of features to allow you to schedule content, track campaigns, sentiment, and analytics. Our team uses Sprout on a daily basis and find it effective for our needs. Customer support is always available and ready to help through any issues via live chat. Overall it is the best social ...

"Overall Great Platform but at a Cost"

What do you like best about Sprout Social? The best part about Sprout Social is the message inbox that allows you to see all of your company's mentions in one stream rather than multiple. There are also a ton of features to allow you to schedule content, track campaigns, sentiment, and analytics. Our team uses Sprout on a daily basis and find it effective for our needs. Customer support is always available and ready to help through any issues via live chat. Overall it is the best social ...

"Solid and simple tool for managing social networks and multiple accounts"

What do you like best about Sprout Social? I love that programming is very easy thanks to the ability to duplicate and customize for each platform. Its chat function is perfect for getting quick answers to questions that arise. I love that it gives my team an overview of how well their posts are performing with respect to demographics, engagement, shares, impressions, etc.

"Consistently delivers"

What do you like best about Sprout Social? I have used Sprout Social for 8+ years and keep coming back. Sprout's deliverability, accuracy of data, and customer service is unparallel in this industry. They consistently work with our nonprofit to make sure we can enhance our marketing strategy.

"Sprout Staying Current"

What do you like best about Sprout Social? While all enterprise-level social media managemenet tools can offer the same APIs and features, I really like how Sprout Social works hard to stay ahead of changes - and communicate those plans with customers.

"Our experience with Sprout Social has been exceptional"

What do you like best about Sprout Social? Lots of features that help us make better decisions using data and metrics from our accounts. We also love the scheduling features.

"Really powerful social management tool"

What do you like best about Sprout Social? I really like all of the intuitive features, especially the suggested posting times. Takes a lot of the guesswork out of what we're doing in marketing / awareness on social.

"Intuitively designed, expensive but worth it"

What do you like best about Sprout Social? Sprout Social is intuitive and has many positive elements to it such as its reporting and calendar management options. If you use it properly you can get a lot of data out of it. It's been easy to get the hang of for our team.