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SpotScore

Sprout Social - Social Media Management Software

Sprout Social Reviews in September 2026: User Ratings, Pros & Cons

Boost your social media presence and drive sales.

4.32

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Starts from $199 / seat / month when yearly

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Sprout Social Reviews & Ratings

4.32

Very Good

Based on 2134 ratings & 2477 reviews

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Rating Distribution

Excellent

(1498)

Very Good

(784)

Good

(113)

Poor

(25)

Terrible

(57)

Spotsaas Editor’s POV

Sprout Social is a robust platform that provides comprehensive tools for managing social media presence. Its focus on lead generation and analytics makes it a strong choice for businesses looking to enhance their online marketing efforts, though it may come with a higher price tag.Read more

Sprout Social pros and cons

  • Management tools

  • Multi-network tracking

  • Lead generation features

  • User-friendly interface

  • Higher pricing tiers

  • Limited customization options

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Showing 141-150 out of 2477

JP

Jessica P

12/05/23

0.5 out of 5

"Customer Service-No human contact"

What do you like best about Sprout Social? Great scheduling tool, easy reporting, AI is good. What do you dislike about Sprout Social?

LM

Lisa M. T

12/02/23

5 out of 5

"SproutSocial Keeps the Team on Track"

What do you like best about Sprout Social? I appreciate the tagging and campaign functionality so I can create reports for our various educational programs, conferences, and marketing campaigns. It's easy to see how our posts and platforms perform at a glance... and that saves me time when sharing with my colleagues.

AU

Anonymous User

11/19/23

4 out of 5

"Makes Social Planning a Breeze"

What do you like best about Sprout Social? My favorite aspect of Sprout is the schedule ahead feature. Getting to input content and specify which social media platforms to post them in, and on what dates and times makes my job so much easier.

NB

Nathanya B

11/14/23

4.5 out of 5

"Versatile all-in-one Social Media tool for scheduling, reporting, listening and more"

What do you like best about Sprout Social? Being able to schedule posts, see how they will look and communicate with coworkers directly in the tool. Also the reports are very helpful

SC

Sarah C

11/03/23

5 out of 5

"Sprout Social Is The Innovative, Leading Social Media Management Platform"

What do you like best about Sprout Social? The advantages of Sprout Social are too many to list. Not only is the user interface the best in the business, but they are constantly providing new, updated tools and resources that make social media management easier, faster and better. Their customer service team provides some of the best communication and helpfulness I have ever experienced through online chat.

MM

Maddie M

11/02/23

3.5 out of 5

"Social Media Director's Take on Sprout Social"

What do you like best about Sprout Social? The upside is the content planning as well as the reporting aspects What do you dislike about Sprout Social?

AU

Anonymous User

11/01/23

3.5 out of 5

"Does Almost Everything"

What do you like best about Sprout Social? Sprout offers functionality for all of our social media platforms, so everything is in one place. It also has some easy to read, all-in-one analytics and reports.

CS

Charlotte S

11/01/23

4.5 out of 5

"Excellent tools for collaborative working"

What do you like best about Sprout Social? A clear platform that gives us excellent scope for collaborative working across teams. The publishing tool is excellent.

AH

Anna H

10/31/23

5 out of 5

"Continuously Impressed"

What do you like best about Sprout Social? When onboarding into my current role I insisted that Sprout Social was a must for our social media needs. Being able to seamlessly post across platforms for large quantities of clients has streamlined my workflow and increased my productivity with ease. As someone who frequently uses social media channels, I find the implementation of features and access to support extremely beneficial. Not to mention the reports are extensive yet easy to navigate ...

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SR

Sanchit R

10/30/23

5 out of 5

"Effective tool for task management"

What do you like best about Sprout Social? An easy AI software that allows me to collaborate easily with my team online. Working in cross functional teams, sprout social helps me with communicating ideas and deadlines with my colleagues, but also helps with social media analytics and content publishing. This is very helpful for me as I work alot with digital media.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].