Sprout Social Reviews in September 2026: User Ratings, Pros & Cons

"Short and Sweet"

What do you like best about Sprout Social? Usability has been great. Connecting all the platforms has been easy. What do you dislike about Sprout Social?

"Loving it so far"

What do you like best about Sprout Social? I've had experiences using different social media management tools in the past, and after about 4 months, I can confidently say it's my favorite! With simple scheduling, in-depth analytics, and social listening, it's everything I need wrapped up into one. I also really like the learning material and webinars they offer for users. Very helpful and informative!

"All in one social media management platform!"

What do you like best about Sprout Social? The feature I like the best are: Smart inbox

"Advanced Social Media Performance Tracking at the Right Price"

What do you like best about Sprout Social? The value per dollar for our annual Sprout subscription is beats competitors by a large margin while offering all the key data.

Cancelling subscription made ridiculous!

Sprout Social's practice around cancelling your subscription for their now way overpriced service is ridiculous. They do not allow you to cancel your subscription within the platform! You must email them and request cancellation, which they then ask for a reason why you are cancelling before taking any action. Whilst it is far they want to try and keep you around, doing so out of the platform is crazy! Why wouldn't you let me cancel on the platform like almost every other service? How is ...

Cancelling subscription made ridiculous!

Sprout Social's practice around cancelling your subscription for their now way overpriced service is ridiculous. They do not allow you to cancel your subscription within the platform! You must email them and request cancellation, which they then ask for a reason why you are cancelling before taking any action. Whilst it is far they want to try and keep you around, doing so out of the platform is crazy! Why wouldn't you let me cancel on the platform like almost every other service? How is ...

"Solid Social Media Planner and Beyond"

What do you like best about Sprout Social? I changed to Sprout Social from Hootsuite about a year ago and have been loving this service. I have about 8 accounts that I post 4-5 times a week on and Sprout helps me stay sane. The layout is easy to understand while also housing many different features. Sprout has a great notification set up and I can always catch any mistakes right as they happen. Sprout has a kind and educated staff that are always there to help when needed. I also love the ...

"The Go-To For Marketing Agencies"

What do you like best about Sprout Social? Sprout has the most features for collaborating with clients to have them review content. But it also has really great features for responding to comments/messages and reporting. I've worked with a few different marketing firms that always preferred Sprout.

"Straightforward Social Listening Tool for Any Size Business"

What do you like best about Sprout Social? Positive onboarding with a straightforward integration. The ability to post to Google Business Profiles is unique and helpful. As a medium-large company, we use Sprout twice daily at least. We have a Sprout bot set to answer immediate questions and then it's easy to respond to people even with pre-written responses. Posting is easy to each platform. Content planning is made simple.

"Overall the experience has been good, particularly the reporting."

What do you like best about Sprout Social? Easy to use, cropping feature in Instagram, reporting features. Was very simple to connect our platforms. What do you dislike about Sprout Social?