SparkPost Reviews in July 2026: User Ratings, Pros & Cons

Sparkpost makes email sending a breeze

What do you like best? My favorite thing about Sparkpost is the excellent customer service. Having a dedicated tam to answer all questions is super handy. What do you dislike? The amount of time some roadmap items take can be frustrating as they could be showstoppers for customers What business problems are you solving with the product? What benefits have you realized? Getting more insight into our user's inbox. The event webhooks are super handy for determining engagement.

Deliv

What do you like best? Solid overall mta seems to do exactly as expected What do you dislike? Not much, like I said a solid mta that does what asked. What business problems are you solving with the product? What benefits have you realized? Additional MTA fallbacks

Email Service

What do you like best? Email sending and customization, ability to embed pictures that are responsive What do you dislike? Would like more monitoring. Would like to use markdown. Recommendations to others considering the product Great product. Makes email sending a breeze. What business problems are you solving with the product? What benefits have you realized? Makes sending emails easy

A wonderful partner in deliverability

What do you like best? SparkPost is a great partner in email sending. Their support staff is attentive and knowledgeable- I have learned a lot through working with them! What do you dislike? No complaints that I can think of at this time. What business problems are you solving with the product? What benefits have you realized? There is a huge benefit in having a partner that is savvy about email deliverability- is has opened up my eyes to that side of email marketing and how ...

Great Company

What do you like best? The attention to detail, as an enterprise customer, SparkPost does a fantastic job managing deliverability. Implementation went smoothly. The best part about being a SparkPost customer is all of the things I DON'T have to worry about. What do you dislike? No real segmentation for their enterprise customers. Requires using another segmentation type front end to be able to work with newer event and action schema triggers. What business problems are you solving ...

Integration Architect

What do you like best? the whole end to end integrations and email delivery What do you dislike? issues when integration with Hp extreame Recommendations to others considering the product We are currently using the base product and already moving to the enterprise product soon. What business problems are you solving with the product? What benefits have you realized? email delivery and statistics

Good until you need a feature.

What do you like best? Sparkpost does a good job of stewarding our email reputation. They are also pretty communicative when they have an outage. What do you dislike? I wish that they would be more willing to add new features. In the past, they have changed how certain product mechanisms work without notifying us ahead of time. This could have been very bad if we hadn't designed our systems to account for it. What business problems are you solving with the product? What benefits have ...

Spart post review

What do you like best? webhooks, easy interface (API, reporting and anaytics What do you dislike? We are still implementing and have not run into any issues. What business problems are you solving with the product? What benefits have you realized? Email sends, tracking, reporting and analytics

Software Engineer III

What do you like best? They are very responsive and provide "white glove" service. If you are paying for their service, you definitely feel like you are being taken care of. Prompt updates and deliverability reports e-mailed regularly. What do you dislike? It is difficult to get any desired changes on their roadmap. Unless a lot of their customers, or their biggest customers want the change as well, you will likely not get your change request completed. Some of the changes are pretty ...

SparkPost off platform sending

What do you like best? Excellent customer service and notification of when they are making changes to any of their systems ahead of time. What do you dislike? The only real complaint i have is the lack of history on templates. So if someone makes a blunder there is no history to rollback or know who/when exactly it happened. What business problems are you solving with the product? What benefits have you realized? Insight into our customer inboxes with open and click data.