SparkPost Reviews in July 2026: User Ratings, Pros & Cons

Good ESP, decent pricing and support

What do you like best? IT does what you need it to do... send your emails, however this is not a standalone situation, you'll need an interface to make it work properly. What do you dislike? The reporting is horrible. You can only get 100 records over any span of time, which is cumbersome. Recommendations to others considering the product Don't rely on it for reporting, as you shouldn't anyway. Make sure that your API connections are done properly to have all pieces talking to each ...

Spark is great

What do you like best? Great program to message others, compatible with all computer types including tablets and smartphones also has fun emojis and the ability to create different chat rooms in case conferences are needed What do you dislike? Occasionally lags with poor service however that almost never happends What business problems are you solving with the product? What benefits have you realized? Trouble shooting or Q&A for agent's

Very capable email sending platform with a great API

What do you like best? A very functional API, a clear website with lots of documentation. I was able to quickly develop on top of this platform. What do you dislike? The control panel could be more ergonomic in presenting statistics. In particular, it is very difficult to trace individual emails to see if and why they bounced. Recommendations to others considering the product Open a trial account, test the API or SMTP and send a few emails out. What business problems are you ...

Emails sent through the disappear into a blackhole, they have no clue where they go

What do you like best? Site is clean and easy to use. Support respond quickly. What do you dislike? First they suspended me for sending spam email before I'd even sent a single email. They did apologize and reactivate my account. After running a few tests, we noticed emails to hotmail weren't arriving. Not bouncing, not delayed, marked as delivered but never appearing. When we sent to them regarding this - and that our test from 4 other providers to the same address with the same ...

Unmatched deliverability with industry-leading service

What do you like best? I know I'm not the only one watching my metrics and will hear from SparkPost the moment something goes awry with my deliverability. What do you dislike? While suitable, the reporting UI has room for improvement. What business problems are you solving with the product? What benefits have you realized? With 99.7% deliverability, I know my emails are hitting inboxes and serving our users and ecosystem as a result.

A good, yet imperfect operational email system

What do you like best? The actual functionality is great! Easy to set up and automate ops emails. Great business partners as well. What do you dislike? There needs to be an easier way to set up recurring reports. I have to manually go in and set up the report structure I want every month, when most systems I can automate and have a report sent to me regarding specific emails regularly. What business problems are you solving with the product? What benefits have you realized? Makes ...

Decent experience

What do you like best? The ability to send emails using an API. What do you dislike? When not using the API unable to differentiate the messages. What business problems are you solving with the product? What benefits have you realized? Attempting to stop users from blasting out messages to free email services such as yahoo, gmail, and etc. This will help preserve our IP ranges reputation. Unfortunately, we haven't been able to drive adoption like we want due to groups being ...

Email Operations Coordinator

What do you like best? Great reporting UI, only really lacking day of the week. What do you dislike? Lack of ability to influence SparkPost's roadmap What business problems are you solving with the product? What benefits have you realized? Delivery is consistently over 99%.

Sparkpost makes complicated email a simple process!

What do you like best? The hands on team at Sparkpost is incredible. Any time I have a question or issue, they're there to answer or solve it for me. They're also great at sending email. What do you dislike? Not a thing. The entire experience with SP has been very pleasant. What business problems are you solving with the product? What benefits have you realized? We send lots of emails for lots of different companies. Sparkpost has helped us develop a comprehensive sending strategy ...

Very responsive and providing a lot of value

What do you like best? I find their support team to be very responsive to issues. I also enjoy the monthly reports as to how our mail is performing, this provides a lot of value to my team. Lots of flexibility in the tool making it easy for it to mean our needs What do you dislike? We primarily use the API integration so I found it difficult to implement but I felt that we had the support we needed and now that the initial set up is done its easy to use What business problems are you ...