SparkPost Reviews in July 2026: User Ratings, Pros & Cons

Sparkpost banned me from using their service, but wouldn't tell me why

What do you like best? It was good, while it lasted. I used their service for a month or two, and it worked well during that time. What do you dislike? I migrated my site, and must have not updated the sending domain. I think that is why my account was suspended, but their customer support is garbage, and won't tell me why. Recommendations to others considering the product Don't waste your time. Try another service with better customer support. What business problems are you ...

A flexible, robust product that is always improving

What do you like best? The APIs that Sparkpost offers are robust, and always improving. The team is constantly asking for feedback to improve their product and there to provide support as needed. What do you dislike? We're very happy with Sparkpost - previous occasional downtime is no longer a problem. What business problems are you solving with the product? What benefits have you realized? We're able to focus on the core of our business (CRM without having to build out complex ...

Works for what we need

What do you like best? They help mix up our SMTP services nicely. We use sparkpost every day to send emails out to customers and users. We off load our newsletter emails of over 1M per month to Spark Post and save time. What do you dislike? Not as intuitive as we'd like. Can't figure out a lot of features. Recommendations to others considering the product How to add more IPs to our account? What business problems are you solving with the product? What benefits have you realized? ...

Great transition to SparkPost

What do you like best? So far I am heavily relying on the summary results. The data available is fantastic. What do you dislike? So far everything has been very satisfactory. Recommendations to others considering the product It's been a very good experience. What business problems are you solving with the product? What benefits have you realized? We are using SparkPost in conjunction with our Mautic platform. Our business model is unique and very data heavy, so we needed a lot ...

Great for developers

What do you like best? I love that it was built from the ground up for devs. What do you dislike? At first, after the Mandrill closure, there were deliverability problems as many users came over from Mandrill. What business problems are you solving with the product? What benefits have you realized? Mostly reliable SMTP delivery.

Sparkpost is a great tool for emails

What do you like best? Sparkpost is very intuitive and easy to use. The User interface as well as all the features are easily explained and have very easy instructions to follow. furthermore, sparkpost is built on AWS which means that sparkpost is extremely reliable. I have yet to meet any downtime or problems when using sparkpost. The reliability and scalability is great and extremely useful. We have products that only send a few emails out a day, while we have products that send almost ...

SparkPost Flexible and Customizable API

What do you like best? The well built API, sound distribution of emails and whitelisting. What do you dislike? Unable to upload a CSV file to distribute directly from browser. What business problems are you solving with the product? What benefits have you realized? CRM integration

SparkPost makes it easy to be a pro.

What do you like best? How easy it is to navigate on their site. What do you dislike? Sometimes there are questions that would be good to ask a human. Recommendations to others considering the product You will not regret using this application. It has great price points and is so easy to use. What business problems are you solving with the product? What benefits have you realized? Delivering to more mailboxes than ever, eliminating high bounce rate has been very simple with SparkPost.

Great Service So Far

What do you like best? the overall dashboard and ease of setup for the service What do you dislike? seems to have more downtime and issues than I would like but overall not too bad. What business problems are you solving with the product? What benefits have you realized? Transactional and promotional emails mostly

Sparkpost has been a great replacement for Mandrill

What do you like best? Sparkpost has good performance and it reasonably priced. They do all the basics really well. What do you dislike? Mandrill had more debugging tools and it was easy to see the stream of messages as they went out and the responses that came back I the interface. It would be great if they could add these features. What business problems are you solving with the product? What benefits have you realized? The ability to send transactional email.