Socure Reviews in May 2025: User Ratings, Pros & Cons

"Socure"

What do you like best about Socure? Socure is proactive and focused on problem solving What do you dislike about Socure? Sometimes, deadlines and the rush to get things done can interfere with BAU work of clients. What problems is Socure solving and how is that benefiting you? Identifying low risk population for which friction can be avoided.

"Director of Federal Compliance"

What do you like best about Socure? I think the product itself is incredibly intuitive, and far ahead its competition as relates to the service providers that other gaming entities have historically used to carry out the KYC function. What do you dislike about Socure? We've run into a couple of hiccups along the way w/respect to some of the features (esp. DocV), so I'd love to ensure that product continues to receive attention and enhancements. What problems is Socure solving and how is ...

"Makes digital security much easier."

What do you like best about Socure? Berbix is great at maintaining personal information for the appropriate amount of time. What do you dislike about Socure? Occasionally, fake IDs do get through the system. What problems is Socure solving and how is that benefiting you? We are solving the issue of needing an increasing amount of cyber security.

"Save Time When You Verify"

What do you like best about Socure? I love that ID images are processed in a fast and easy fashion. We added the security of utilizing the scan bar on the IDs/DLs as well and it's been working out well. What do you dislike about Socure? I love the solution. Nothing to dislike. There is nothing that is wrong, bad or challenging about this product. Products like this are usually pretty pricey. I'm happy with this one. What problems is Socure solving and how is that benefiting you? Customer ...

"Predictive data with a suite of products that is evolving over time to meet our needs."

What do you like best about Socure? The scores are predictive and the product suite is evolving in the right direction. We appreciate the speed of innovation and expect that the new products will help us fight new threats. Integration and customer support have been seamless. What do you dislike about Socure? Attributes are built into reason codes which can make analysis difficult. What problems is Socure solving and how is that benefiting you? We're using Socure to identify phone, email, ...

"Simple and easy, but pricey"

What do you like best about Socure? Socure has an easy to user platform that allowed me and my designer to design DocV very easily. It's "out of the box" software made it easy to align on designs with stakeholders What do you dislike about Socure? Socure's pricing can be somewhat expensive and makes us think twice about using it for additional identify checks for login (outside of the core use, which is KYC) What problems is Socure solving and how is that benefiting you? Socure is helping ...

"great in depth experience"

What do you like best about Socure? The ability for us to feel confident in the review done by Socure Doc V step up when we are opening accounts. What do you dislike about Socure? I dont have a dislike. So this question is not applicable What problems is Socure solving and how is that benefiting you? Allows us to spend more time helping the customers use the product and less time onboarding

"Helpful support team, moderately useful product"

What do you like best about Socure? The team at berbix has been really nice to work with. They're responsive to queries and bugs that we raise. What do you dislike about Socure? We haven't been able to set up much meaningful automation with the berbix integration so far. Would love more proactive support and more clear signals of fraud What problems is Socure solving and how is that benefiting you? KYC aka ID and selfie verification

"Overall berbix is a valuable tool to our company"

What do you like best about Socure? The most helpful things is the ability to be extremely accurate with facial recognition between the ID photo and the selfie provided What do you dislike about Socure? I think that the software it self could be retooled to be faster. Some occasions I do experience lag trying to use berbix What problems is Socure solving and how is that benefiting you? We are able to quickly identify potential fraudster but comparing their ID to the selfie provided

"Excellent service."

What do you like best about Socure? Makes id verification simple and fast. Without this program my job would be very time consuming. What do you dislike about Socure? Sometimes it flags correct information and I have to manually verify information that is correct. What problems is Socure solving and how is that benefiting you? More productivity, faster online application times.