Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

SmartSheet is a great way t

What do you like best? It's easy to use and to learn. You don't have to be a hard-core project manager to use it. What do you dislike? Needs better collaboration - ability to keep comment threads inside SmartSheet and easily notify users about comments Recommendations to others considering the product I wish there was more collaboration - the only thing I like better with Basecamp is to keep comment threads inside Basecamp and out of email, where things tend to get buried. It's a ...

Comprehensive Project Management Tool

What do you like best? I find the Gantt Charts particularly helpful because they allow me to see all my projects in one timeline view. What do you dislike? The organization is not the most intuitive. There are almost too many features, which makes the screen seem cluttered. Recommendations to others considering the product If you are looking for a project management solution that will do almost everything you can imagine, Smartsheet is for you. However, if you need less features, ...

User friendly, effective tool

What do you like best? It's a very clear and concise way of organizing tasks and assigning them. What do you dislike? The way we use it, it's not integrated with any other programs. It would be great if dates could be tied to a google calendar or allow for reminder emails or generate tasks on todoist or something along that vein. Otherwise, it can be rather stagnant. What business problems are you solving with the product? What benefits have you realized? currently everyone in my ...

Like Excel, online

What do you like best? Online access, and had some features that Excel does not. What do you dislike? Limited functionality, it is missing a lot of the formula capabilities of Excel. What business problems are you solving with the product? What benefits have you realized? Tracking help desk tickets

Useful tool for project management

What do you like best? I like the ease of filtering all the data to see exactly what I want to see. I use this with a committee of about 10 people, and it's convenient to change filters during our meetings to review tasks and status. What do you dislike? I wish that Smartsheet would immediately save changes instead of making me save changes. I often forget to do this and find that my edits aren't saved. Recommendations to others considering the product We've integrated Smartsheet ...

Smart Sheet, a great way to stay organized

What do you like best? I use smart sheet primarily for keeping on task. I personally love that it allows me to create certain conditions and then organizes my tasks accordingly. I also love that it syncs easily with my google accounts and calendar, so that I always know what I need to be doing next. What do you dislike? There is really very little that I dislike about Smart Sheet, but if i had to choose something, it would probably be the visuals. I wish that it was a little bit more ...

Great product for collaborative working

What do you like best? Works in any browser from any device. Data is stored in the cloud so always available. What do you dislike? Missing some features of Excel, such as some of the more complex data manipulation methods. Recommendations to others considering the product Yes, give it a try. It's like Excel but in the cloud with some great additional features. What business problems are you solving with the product? What benefits have you realized? Managing projects and tasks in ...

Smart solution for project management

What do you like best? cloud based solution link with Google suite personnalization What do you dislike? user interface seems to be quite traditional Recommendations to others considering the product try it! What business problems are you solving with the product? What benefits have you realized? project with a team composed of people coming from different companies

Adequate Project management tool

What do you like best? I like that I can add notes to line items and send a row to a user for them to respond. What do you dislike? Exporting options is not ideal. Excel has several pages. Recommendations to others considering the product For a quick implementation for project management, choose Smartsheet. What business problems are you solving with the product? What benefits have you realized? Project management

Pretty good and allows for easy sharing

What do you like best? Design is pretty intuitive and eliminates version control problems. What do you dislike? I wish there were more features and functionality. Also wanted to use Excel hot keys. What business problems are you solving with the product? What benefits have you realized? We were having lots of issues with knowing we were working with the most up to date model