Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Many uses, one solution

What do you like best? Being able to report across projects if sheets are setup correctly. What do you dislike? Cannot think of something specific. I found it difficult to combine agile and waterfall concepts into the same plan. What business problems are you solving with the product? What benefits have you realized? managing client projects.

Easy to use collaboration spreadsheet

What do you like best? My entire team can access and edit the project spreadsheet on the fly, at the same time, with very little effort. It even keeps track and informs you when an update is made to the sheet. All stored in the cloud. What do you dislike? Some times can be clunky when moving throughout the spreadsheet What business problems are you solving with the product? What benefits have you realized? Keeping the project moving and flowing properly while keeping everyone on the ...

Useful but clunky

What do you like best? Great for project management and having a single "hub" for team's projects. Helpful features such as dependencies make it useful for seeing the "big picture" of a project. What do you dislike? The interface can be very clunky and the UI looks like it could have been designed a decade ago. Advanced features are not always intuitive and sometimes have to be enabled individually. What business problems are you solving with the product? What benefits have you ...

Easy to use, excellent cloud application

What do you like best? don't have to worry saving my document and E-mailing them to co-workers..... One system easy and move on. What do you dislike? Really can't think of any negative item... Great system. What business problems are you solving with the product? What benefits have you realized? From project management, tracking tasks, updating live system among all co-workers

Great Project Management Tool

What do you like best? This software offers features you can't get from a Google sheet or excel doc. The multiple views allow for better visuals. I use the reminder feature frequently which helps automate my to-dos. The app is also super easy to use and update on the go. What do you dislike? There are not really any cons to the software that I have found beside the fact that it does incorporate with our CRM which is not a fault of Smartsheet Recommendations to others considering the ...

Project planning with the simplicity and flexibility of a spreadsheet

What do you like best? Because Smartsheet looks like a spreadsheet my colleagues took to it easily. What do you dislike? A bit more flexibility with formulas would be good. Recommendations to others considering the product Give Smartsheet a go if you want to move beyond spreadsheets but don't want to learn new ways of working. What business problems are you solving with the product? What benefits have you realized? We use Smartsheet to plan out our year and individual projects. ...

Smartsheet is helpful

What do you like best? It helps you track complex projects. I appreciate that you can set up predecessors and update all sheets at once. What do you dislike? It is too linear. If you have steps that are happening at the same time it's difficult to track. What business problems are you solving with the product? What benefits have you realized? Large project management that involves 10+ people

Smartsheet Review

What do you like best? It allows for easy collaboration. I love how you can connect it with a form/survey and all results feed directly into Smartsheet. It's also great how you can set up reminders. What do you dislike? It's not the most pleasing to the eye, but you're not using Smartsheet for looks, you're using it for functionality. What business problems are you solving with the product? What benefits have you realized? Smartsheet is a great tool to gather survey results and keep ...

It's Smart, But Not a Genius

What do you like best? Smartsheet is a great way to share spreadsheets across a team setting. What do you dislike? Essentially, the program feels like a glorified version of Excel with a few extra features. What business problems are you solving with the product? What benefits have you realized? We're able to maintain a calendar of all our communications which helps our team see our year holistically. However, the program isn't great for task tracking or project accountability.

Helps organizing multiple tasks

What do you like best? the cell history is a really good feature because in normal excel sheet, its difficult to understand who changes a particular cell and when. What do you dislike? not everyone is able to access with the link that we provide. What business problems are you solving with the product? What benefits have you realized? receiving multiple requests from customers