Smartsheet Reviews in May 2025: User Ratings, Pros & Cons

Many uses, one solution

What do you like best? Being able to report across projects if sheets are setup correctly. What do you dislike? Cannot think of something specific. I found it difficult to combine agile and waterfall concepts into the same plan. What business problems are you solving with the product? What benefits have you realized? managing client projects.

Easy to use collaboration spreadsheet

What do you like best? My entire team can access and edit the project spreadsheet on the fly, at the same time, with very little effort. It even keeps track and informs you when an update is made to the sheet. All stored in the cloud. What do you dislike? Some times can be clunky when moving throughout the spreadsheet What business problems are you solving with the product? What benefits have you realized? Keeping the project moving and flowing properly while keeping everyone on the ...

Great Project Management Tool

What do you like best? This software offers features you can't get from a Google sheet or excel doc. The multiple views allow for better visuals. I use the reminder feature frequently which helps automate my to-dos. The app is also super easy to use and update on the go. What do you dislike? There are not really any cons to the software that I have found beside the fact that it does incorporate with our CRM which is not a fault of Smartsheet Recommendations to others considering the ...

Easy to use, excellent cloud application

What do you like best? don't have to worry saving my document and E-mailing them to co-workers..... One system easy and move on. What do you dislike? Really can't think of any negative item... Great system. What business problems are you solving with the product? What benefits have you realized? From project management, tracking tasks, updating live system among all co-workers

Useful but clunky

What do you like best? Great for project management and having a single "hub" for team's projects. Helpful features such as dependencies make it useful for seeing the "big picture" of a project. What do you dislike? The interface can be very clunky and the UI looks like it could have been designed a decade ago. Advanced features are not always intuitive and sometimes have to be enabled individually. What business problems are you solving with the product? What benefits have you ...

Project planning with the simplicity and flexibility of a spreadsheet

What do you like best? Because Smartsheet looks like a spreadsheet my colleagues took to it easily. What do you dislike? A bit more flexibility with formulas would be good. Recommendations to others considering the product Give Smartsheet a go if you want to move beyond spreadsheets but don't want to learn new ways of working. What business problems are you solving with the product? What benefits have you realized? We use Smartsheet to plan out our year and individual projects. ...

Smartsheet is great

What do you like best? I love this tool -- it is extremely customizable and we use it to manage all of our projects. What do you dislike? I wish that it had a way to automate "completed" emails to people who requested projects through the form option. What business problems are you solving with the product? What benefits have you realized? We use it as a project management tool in our marketing team

Flexible and yet simple for casual users

What do you like best? Product is very flexible to meet a wide range of requirements. Pricing model is very compelling compared to many other products. Cloud platform makes it very easy to collaborate with large teams and keep project details up to date. Mobile experience makes it easy to update anytime. What do you dislike? Would like to see more of a real-time editing collaboration like google sheets. Currently when collaborating on a call, you have to watch what each other is ...

Helps to Coordinate and Track Processes

What do you like best? Easy to use, and easy to see the status, plus, since it is similar to Excel, a short learning curve What do you dislike? I have trouble establishing a new sheet...I don't always get the way to set up things. What business problems are you solving with the product? What benefits have you realized? Smartsheet helps us to track the tasks for month end, and also to track new hires and on boarding of sub-contractors.

Smartsheet Review

What do you like best? It allows for easy collaboration. I love how you can connect it with a form/survey and all results feed directly into Smartsheet. It's also great how you can set up reminders. What do you dislike? It's not the most pleasing to the eye, but you're not using Smartsheet for looks, you're using it for functionality. What business problems are you solving with the product? What benefits have you realized? Smartsheet is a great tool to gather survey results and keep ...