Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Very helpful tool to manage a variety of projects

What do you like best? I really like the multiple ways to view my projects. What do you dislike? Lack of integration with Trello. It doesn't allow imports and exports. What business problems are you solving with the product? What benefits have you realized? Managing projects and keeping track date.

Awesome tool for project management

What do you like best? This is a really user friendly tool that helps any project manager stay on task. The waterfall feature with the dates is particularly helpful in managing schedules. What do you dislike? If you have an edge case in a schedule, it is challenging to override the programming. What business problems are you solving with the product? What benefits have you realized? This helps our team to stay on schedule for our projects and can be shared across our company. This ...

Excellent product with a few short comings

What do you like best? The fact that it was in a public cloud, easy to use and easily accessible from anywhere made it a very attractive option to explore What do you dislike? At the time that my company used the product there weren't enough formulas available and some of the tasks were not as easy to perform as in Microsoft Excel or MS Project. So it was simple just not robust enough so the the team was resistant to adoption. Recommendations to others considering the product ...

Rookie SmartSheet User

What do you like best? It allows me to track my projects in different sheets and lets me indent tasks, etc under them. What do you dislike? I can't collapse or complete all tasks within the section..it's not truly maintaining the tasks as part of the project. I still have to manually change the status. If I mark the project as complete, I think all the tasks should be complete. Also, i can't filter out by project status..it filters out all things marked done. I only want to filter the ...

Good for organization, but some issues

What do you like best? I like Smartsheet's detailed toolbar, which keeps all of my formatting options at my fingertips, as well as the fact that I can see all of my "Sheets" as tabs within one window. What do you dislike? My team has found that we have to refresh the page if more than one of us is working on a sheet in order to see each other's additions- it doesn't allow for real-time collaboration, which is frustrating. Recommendations to others considering the product Give it a ...

cloud project management

What do you like best? real time edits and the ability to make changes quickly What do you dislike? you manually have to save before someone else sees the updates What business problems are you solving with the product? What benefits have you realized? the ability to make real time updates and link different sheets for different teams

Easy to Use

What do you like best? I like the ease of use and quick onboarding What do you dislike? I wish it had more alert features. Users could be alerted when they are assigned a task What business problems are you solving with the product? What benefits have you realized? A way for non-project managers to colloborate

One of the best tools to manage multiple projects

What do you like best? - history of changes per cell, plus the user who made the change - multiple views for different purposes - sharing the sheet with a link to multiple users - assign and track tasks for multiple people. - customized notifications - mobile app is very useful - time management and cost analysis What do you dislike? very few things to dislike about smartsheet, it feels slower when overloaded with data. mobile app view is not easy to look at. ...

We love using Smartsheet

PROS & CONS What are the best aspects of this product? Smartsheet is easy to set up and easy to share, it has built-in calendar and Grantt views. It works great with Zapier and the API is clear and user-friendly. I’m using it in combination with Wufoo and I have to say that this saves me lot of time. This tool provides me with overview of the projects I’m working on. What aspects are problematic or could work better? The process of setting up notifications can be little clunky. ...

Great Project Management Tool

What do you like best? I like the ability to collaborate, and have a real time view of how the project is going. What do you dislike? No ability to organize attachments in the attachment tab Recommendations to others considering the product Adopt a more collaborative / organized set up like Google Drive - Ability to add folders, etc. What business problems are you solving with the product? What benefits have you realized? Deadlines, time management, and overall better ...