Smartsheet Reviews in July 2026: User Ratings, Pros & Cons

Smartsheet in small hospital

What do you like best? I like 1. easy collaboration 2. Revision history/audit at cell-level 3. Views 4. dashboards 5. frequency of new features / enhancements What do you dislike? Would like SAML user authentication for Business Plan. (My biggest problem is casual users forgotten passwords.) What problems are you solving with the product? What benefits have you realized? we use smartsheet for a shared multi-department onboarding checklist, a project ...

Review of Smartsheet

What do you like best? Smartsheet helps properly manage the work and keep a track of all the resources and updates made from time to time. It is a tabular representation that helps to collaborate by providing a good platform to ease the work What do you dislike? As Smartsheet helps multiple users to work simultaneously at the same time, so it is difficult to track which updates are made by which user. Recommendations to others considering the product: Smartsheet is a very ...

An easy tool for managing large projects

What do you like best? The best part of using this tool is the ease of setting up a project and managing the different components. I also like the email feature, where those responsible for the individual components are sent messages letting them know their progress. What do you dislike? Sometimes, it is hard to add users to a project. What problems are you solving with the product? What benefits have you realized? Smartsheet helps us view the components of a project and ...

Vital for Customer Service

What do you like best? I like how with Smartsheet I am able to connect transactions from the IT department to the Accounting department. Working for Extra-Life, a charitable program that works with hundreds of hospitals, we are constantly moving donations from hospital to hospital per our donor's requests. Smartsheet makes moving this money from hospital to hospital so easy that all we have to do is click a button! Also - it has a very simple structure to it. What do you dislike? I ...

Very helpful to use In a very collaborative environment.

What do you like best? I really like that it is very user-friendly and intuitive. It allows you to generate reports and workflows that allows my team to keep track of progress. The customization aspect is really key and very easy to make changes as needed. What do you dislike? I do not like the that there are sheets that remain linked to a report when I have already manually unlinked it, there are minor glitches they could help fix. The old sheet still remain in the dashboard and ...

Smartsheet: The ultimate Excel form plus more!

What do you like best? I enjoy the ease and useful tips that Smartsheet community provides. The comfort of knowing that you can ask any questions, and there's a support system backing you up. What do you dislike? I still feel like this platform is a Work in Progress in some ways, just because the accessibility of some items aren't apparent or haven't quite yet launched in the system for users to manipulate the platform as needed/wanted. Recommendations to others considering the ...

Makes project management & memorializing a snap

What do you like best? I absolutely love it! Pairing SmartSheet with my Email & files on the server, plus the cloud accessibility in real time, makes project management, communication, & accountability so much easier. What do you dislike? When you are typing on a line, if you try to use an arrow to correct something, it kicks you out of the box that you were typing in ... quite frustrating. What problems are you solving with the product? What benefits have you realized? The ...

Smart - Sheet

What do you like best? That it can be help you plan, capture, manage, automate and reporting. What do you dislike? It's a bit difficult compared to Excel sheets. Also it is based on cloud platform so it doesn't occupy system space What problems are you solving with the product? What benefits have you realized? Reporting is easy , easy to share , etc

Better than Excel by A LOT

What do you like best? Smartsheets is great for project management and easy to learn-the website provides you with free Smartsheets tutorials and the design of their website is very clean and intuitive. There is also a 30 day free trail to test it out. What do you dislike? I dislike that it does not automatically save, has an outdated user interface What problems are you solving with the product? What benefits have you realized? Forgetting to save and learning to use the ...

I LOVE SMARTSHEET!!!

What do you like best? It allows project teams to keep in the loop regarding project responsibilities and tasks! Even when there is 3rd party involvement. I think EVERYONE should have smartsheet! What do you dislike? I really can't think of anything I dislike about smartsheet What problems are you solving with the product? What benefits have you realized? A more efficiently managed project launch with no concerns regarding ownership of tasks.