Smartling Reviews in June 2026: User Ratings, Pros & Cons

"Super useful tool with great support"

What do you like best about Smartling? It is easy to use and fast. The best thing though is that it connects with multiple tools and is able to provide live context to the translators so the quality of the outcome is better. We can translate different websites, using different technologies and make them share translation memory and glossaries and use different CMSes and PIMs at the same time. It's extremely useful for leveraging merges and acquisitions when new brands come on board but they ...

"Complete tool"

What do you like best about Smartling? I love the integration with WordPress and basic features just like character limit, string exclusion... What do you dislike about Smartling? I would like the TM to be more sofisticated: make comments on strings, being able to add penalties or mention when a string was not reviewed even though was saved. Recommendations to others considering Smartling: The tool is complete and pretty easy to use. I LOVE the support, always ready to help. What problems ...

"Intuitive interface, quality translations, flexible workflows and great Smartling team to support us"

What do you like best about Smartling? Multiple Mars team onboarding with their own project settings and the capability to find synergies between teams and content scope to leverage the best TM. What do you dislike about Smartling? User roles and permissions some time have limits when we don’t have the right resources for the right purpose (but one person playing multiple roles) but the Smartling Team is considering any feedback we provide and make adjustment if needed. What problems is ...

"Easy to use interface. Flexible systems. Responsive team."

What do you like best about Smartling? Flexible solutions for our business needs. What do you dislike about Smartling? More transparency re: quality and processes/scheduling with linguists. Chasing after deliverables when past due. What problems is Smartling solving and how is that benefiting you? Scalability

"A powerful and great translation service"

What do you like best about Smartling? Everything is so configurable and has all the bells and whistles you would ever want with translation services. Super configurable to your use case as well as flexible on the translation service. The company also is great and wants you to succeed, their customer support is amazing. This is definitely a best in class product service! What do you dislike about Smartling? Generally nothing, though it can have a bit of a learning curve to learning ...

"Good product easy to use!"

What do you like best about Smartling? I like that the help center provides detailed instructions on how to use the platform. Also its leading technology and features in the industry are also a huge plus. The SA and CSM teams are also very helpful and eager to help whenever there's a need. I also like that the team continually pushes out new features to make sure their platform and technology meet customers' needs. What do you dislike about Smartling? Would be great to have a more ...

"Easy to use interface. Flexible systems. Responsive team."

What do you like best about Smartling? Flexible solutions for our business needs. What do you dislike about Smartling? More transparency re: quality and processes/scheduling with linguists. Chasing after deliverables when past due. What problems is Smartling solving and how is that benefiting you? Scalability

"A powerful and great translation service"

What do you like best about Smartling? Everything is so configurable and has all the bells and whistles you would ever want with translation services. Super configurable to your use case as well as flexible on the translation service. The company also is great and wants you to succeed, their customer support is amazing. This is definitely a best in class product service! What do you dislike about Smartling? Generally nothing, though it can have a bit of a learning curve to learning ...

"Very pleased with the attention and support"

What do you like best about Smartling? Our Customer Success Manager's dedication and helpfulness. User Support is always very helpful as well. What do you dislike about Smartling? would like more ability to customize user roles and reports Recommendations to others considering Smartling: would recommend. everyone is very helpful and nice to work with. What problems is Smartling solving and how is that benefiting you? Better translation memory management, cost savings, easier/better reporting

"Reliable and user friendly TMS"

What do you like best about Smartling? Reliable, almost no down time User Friendly Excellent customer support What do you dislike about Smartling? Search function need improvement, report function Recommendations to others considering Smartling: If you work on website localization Smartling is perfect match! What problems is Smartling solving and how is that benefiting you? Use Smartling to manage website translation, GDN allow real time update which makes the translation update can be done ...