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7.9

SpotScore

SmartCOMM - Live Chat Software

SmartCOMM Reviews in September 2026: User Ratings, Pros & Cons

Streamline customer communication for maximum profits.

4.9

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SmartCOMM Reviews & Ratings

4.9

Excellent

Based on 10 ratings & 20 reviews

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Rating Distribution

Excellent

(20)

Very Good

(0)

Good

(0)

Poor

(0)

Terrible

(0)

Spotsaas Editor’s POV

SmartCOMM simplifies customer communication with its two-way messaging and document collaboration features. Its user-friendly interface makes it accessible for small to medium businesses looking to enhance customer satisfaction.Read more

SmartCOMM pros and cons

  • Two-way communication

  • Document collaboration

  • Online approval processes

  • User-friendly interface

  • Limited features for larger teams

  • Basic analytics

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Showing 11-20 out of 20

JT

Jon T

10/13/22

5 out of 5

"A superb way to communicate"

What do you like best about SmartCOMM? The functionality on offer and the benefits we are realising as a result of utilising SmartComms effectively are huge. A great example is the Litmus preview function in SmartComm. The ability to preview our emails across multiple devices and accounts is invaluable. Up until not our email testing has been poor but this function really allows us to build and test more efficiently and really simplify and enhance our process.

JT

Jon T

10/13/22

5 out of 5

"A superb way to communicate"

What do you like best about SmartCOMM? The functionality on offer and the benefits we are realising as a result of utilising SmartComms effectively are huge. A great example is the Litmus preview function in SmartComm. The ability to preview our emails across multiple devices and accounts is invaluable. Up until not our email testing has been poor but this function really allows us to build and test more efficiently and really simplify and enhance our process.

AU

Anonymous User

03/22/22

5 out of 5

"Easy and convienient"

What do you like best about SmartCOMM? I like that I can clock in from my phone. What do you dislike about SmartCOMM?

AU

Anonymous User

03/22/22

5 out of 5

"Easy and convienient"

What do you like best about SmartCOMM? I like that I can clock in from my phone. What do you dislike about SmartCOMM?

PB

Pradeep B

12/30/21

5 out of 5

"Very efficient cloud based CCM tool"

What do you like best about SmartCOMM? Template creation is very straightforward. Allows me to create correspondence on the fly What do you dislike about SmartCOMM?

PB

Pradeep B

12/30/21

5 out of 5

"Very efficient cloud based CCM tool"

What do you like best about SmartCOMM? Template creation is very straightforward. Allows me to create correspondence on the fly What do you dislike about SmartCOMM?

AU

Anonymous User

07/27/21

5 out of 5

"Smarter Smart Communications"

What do you like best about SmartCOMM? Can have great Conversations with Customers, fantastic Document Negotiation and a complete SaaS product What do you dislike about SmartCOMM?

AU

Anonymous User

07/27/21

5 out of 5

"Smarter Smart Communications"

What do you like best about SmartCOMM? Can have great Conversations with Customers, fantastic Document Negotiation and a complete SaaS product What do you dislike about SmartCOMM?

PD

Polly D

12/09/20

5 out of 5

"SmartCOMM Review"

What do you like best about SmartCOMM? Ease of deploying/configuring virtual appliances What do you dislike about SmartCOMM?

PD

Polly D

12/09/20

5 out of 5

"SmartCOMM Review"

What do you like best about SmartCOMM? Ease of deploying/configuring virtual appliances What do you dislike about SmartCOMM?

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].