Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Excellent customer service

Excellent customer service. I had a situation where my credit card with still linked up to an account at a former job and I was charged the annual fee. I created a report for this issue and a customer service representative was able to rectify the situation immediately. On another note, while I was using Smallpdf, I found it to be excellent software.

Quite handy

Quite handy, make work extremely easy for me to complete. Changing from pdf to word, word to pdf and even merging pdf plus editing pdf.

fast response

fast response, helpful, and most importantly is solving my problem. thanks, to dear Customer Service

"easy to use"

What do you like best about Smallpdf? I can easily convert a word document into pdf and merge muliple files into one. What do you dislike about Smallpdf? i believe it's more convenient if the user doesn't need to click the preview to see the document, you can showcase it automatically What problems is Smallpdf solving and how is that benefiting you? i can easily combine and merge multiple files into one and comvert it into pdf, since it takes so much time to create another document to ...

Smallpdf: A Powerful and Free PDF Tool with Exceptional Customer Support

Smallpdf is an impressive tool with a variety of features. The user interface is user-friendly, and the versatility of the tool allows for effortless handling of various PDF tasks. The customer support, especially from Michelle, stands out with prompt and helpful solutions. Overall, I recommend Smallpdf to anyone looking for a powerful and free PDF tool.

The support team at smallpdf are amazing

The support team at smallpdf are exceptional. Very fast to reply to queries and extremely helpful.

The platform is so intuitive

The platform is so intuitive. Customer support is really kind if you have any doubts or questions.

Highly recommended without any hesitation

I had downloaded and tried several other Word-PDF converters, but had to discard them for their sheer complexity and / or over-cleverness to make you a subscriber. I was about to give up when I saw a reco on Quora, and tried Smallpdf. My requirement for a converter is very sparse, and even though I am old school, as in very old school, and far from being very expert on computers, I was able to get my documents converted almost effortlessly. The conversions were true to their originals. I ...

The support is so understanding

The support is so understanding. Granted a refund on the smallPDF pro subscription since I missed to cancel the plan before the trial ends. Really thankful for your consideration.

Exceptional customer support

Great pricing and exceptional customer support - needed assistance changing an email address that was already associated with another account over to a new one, and support responded within literal minutes.