Smallpdf Reviews in September 2026: User Ratings, Pros & Cons

Excellent help from SmallPDF support

Excellent help from SmallPDF support ! The license had to be transferred to another account, due to an error on my part this had to be done twice. Support was very patient and responded very quickly to all my questions. You rarely experience this nowadays.

Great customer service…

I have to say that the customer service from this company was really very helpful and timely. I sent them a message and heard back literally within minutes. They were excellent to work with! Thanks again Smallpdf!

The support are very kind and they…

The support are very kind and they don't have any problem to explain you if you don't understand something Small pdf is easy to use

I have used Smallpdf for several years

I have used Smallpdf for several years, I started at a time I need to work with a multitude of documents on regular basis. I now use it for for so many things, work and personal. The service and support I have received has been nothing short of amazing, a support service that is actually there and resolves issues quickly! It is easy to use, has a large range of features. I have tried others and nowhere the quality or support.

Great Customer Support from Smallpdf

My experience with Small PDF Support was very positive! My main interaction was with Venus who was polite, patient, and efficient in helping me investigate and resolve my issue. I wish other company's customer support programs could be as good as Small PDF. Thank you!

Shannen was excellent in advising about…

Shannen was excellent in advising about my subscription plan! She was able to explain everything properly to me. Thanks for her help!

My experience with customer support

I created an account and after reviewing the amazing range of tools they had I simply decided that it was not what I was after. I was charged a week later the subscription fee despite having cancelled my account within the 7 day free trial period which caused me a lot of confusion and frustration. However after reaching out to the support team they were able to provide me with quick and helpful responses to my issue and issued me a full refund. With very prompt and professional responses we ...

Really useful product

Really useful product if you are working with these kind of files all the time, nice and clear and easy interface to use. Very helpful customer service and responded promptly and clearly to all my queries.

Positive interaction with customer support

I emailed customer service about a small issue I was having, and they responded immediately via email, and fixed the problem. Using the app and dealing with customer support was a positive experience.

Nice Software, Nice People

The app works really great and I would say it saved my life so many times with documenting. Also the support team is super super nice. Give them more credits!