Smallpdf Reviews in May 2025: User Ratings, Pros & Cons

I would say best app that I came across…

I would say best app that I came across with other apps. Also the support guys are very fast and supportive for all kind of queries. Thank you.

Quick response

Quick response. Friendly, Clear, concise, helpful.

Customer experience was excellent

Customer experience was excellent. They’re quick to respond and resolve issues

Superb Smallpdf Support

The support provided by Smallpdf Support is and has always been fast, efficient and always with the customers best interest in mind. Smallpdf is a great product and coupled with this superb reliable support (response & solution within 6 hours of my query) are the main reasons why I renew my registration each year. Thank you

Amazing customer service

Thier customer service is amazing! One of the best around, truly!

Jingyi

I recently had the opportunity to experience customer service from Smallpdf, and it was such a positive experience that I felt it was worth sharing. After realizing I had forgotten to cancel a free trial, leading to an automatic renewal for an annual subscription, it was entirely my oversight. When I reached out to Smallpdf to request a refund, their response was quick, understanding, and supportive, especially the customer service representative, Cha. They demonstrated exceptional ...

SmallPDF is a brilliant product

SmallPDF is a brilliant product. It has a nice, intuitive user interface. But it's real attraction lies in the speed of conversion, the ability to handle multiple files at the same time, and unlock PDFs. By comparison, Acrobat's PDF conversion is prehistoric.

Fast and helpful support.

I received a very fast, helpful and human support from Shannen, smallpdf's customer support representative, after encountering an issue on my account. Smallpdf offers quality service, value for money, and top-notch document tools. I will keep on using the service.

Rating: 5 stars

Review: I recently had an issue with a transaction on Smallpdf, but I was amazed by the exceptional customer service I received. Due to a human error, I was charged incorrectly, but the Smallpdf team promptly rectified the situation and refunded me the full amount. Their responsiveness and willingness to address the issue exceeded my expectations. I truly appreciate their professionalism and dedication to customer satisfaction. Thank you, Smallpdf team, for your outstanding service!

Great customer service.

Date of experience: February 20, 2024