Sitecore Experience Platform Reviews in June 2026: User Ratings, Pros & Cons

Enterprise level content and experience management

What do you like best? I like using Sitecore for content management because it's so extensible. You get a lot out of the box but you can extend it with custom code. There are multiple modules available to developers which allow developers to leverage existing work without rebuilding the wheel. The personalization rules engine is very powerful. It's easy enough for business users and marketing users to use without always having to go back to a developer to edit and publish and content. The ...

personalization

What do you like best? ease to personalize by goals and campaigns. What do you dislike? reporting is difficult to use. Sitecore needs to provide the ability to export the data. What problems are you solving with the product? What benefits have you realized? building perssonalized experiences for our partners

Familiar to use

What do you like best? Easy navigation, with a layout that is close in visual and usability to Microsoft Office suite products. What do you dislike? Hidden/obscure features that I wish were advertised better. What problems are you solving with the product? What benefits have you realized? Building a PIM.

Sitecore review

What do you like best? Creating personalized experiences across digital channels What do you dislike? Price is expensive and performance is sometimes slow What problems are you solving with the product? What benefits have you realized? 1:1 personalized experiences

Sitecore works well for large companies but has issues with cloud performance.

What do you like best? I like the flexibility the platform has which allows us to deliver on our clients needs. What do you dislike? If you are planning on using the cloning feature it can impact performance on content entry servers. What problems are you solving with the product? What benefits have you realized? It frees up companies to focus on a better user experiences by alleviating the difficulties of managing content.

An all-encompassing Website CMS, Marketing Automation, Commerce, Translation and PIM solution in 1

What do you like best? Sitecore has everything you need to help build a customized content management system for your enterprise-level web operations. The functionality of Sitecore was created with scalability, localization and personalization in mind. What do you dislike? It definitely requires a dedicated partner or a deep level of internal Sitecore-certified developer resources to not only implement but also maintain. So prepare your budget and projects with that in mind. While ...

Sitecore Reviwer

What do you like best? The content experience editor is easy to use and implement What do you dislike? You can't schedule certain components only the pages Recommendations to others considering the product: It's a easy CMS to use from a Web Admin stand point with loads of possibilities for future updates and improvements What problems are you solving with the product? What benefits have you realized? How to add additional users

Been on Sitecore since 6.2

What do you like best? I like the componentization aspect of Sitecore. It's interesting to me as a developer but I started out as a Web Production employee just making content updates. I think Sitecore is very user friendly - especially if devs understand how to develop for the Experience Editor! What do you dislike? I found the setup for upgrade to Sitecore 9.0 pretty crazy compared to the previous installations - way too many manual updates for pre-requisites etc - I'm taking the ...

Sitecore enables marketing to deliver a premier digital experience

What do you like best? The best part of Sitecore is that the platform enables marketing with the ability to deliver the personalized experiences our customers are looking for without the need for developers or technology. What do you dislike? Sitecore Analytics seems to be very difficult to get up and running with the necessary event tagging and filtering that need be configured by the development team. We have been very interested in using the Sitecore Marketing features, but haven't ...

Sitecore is great for simple non-complex sites but frequently over promises on features

What do you like best? Sitecore's content tree is simple for most people to learn and use quickly. Experience editor is also intuitive and fairly easy for new users to pick up. What do you dislike? When Sitecore releases new features they consistently over promote there capabilities. THe use of Azure was a recent pain point. The recommended sizes for the servers was drastically under what was actually reasonable to use. Some features such as cloning, when used as directed by ...