SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"Eri was AMAZING!!"

What do you like best about SimpleTexting? I just had the best customer service experience with Eri! She was absolutely amazing and went above and beyond to help me out. She patiently walked me through every issue I had and even took the time to format our spreadsheet so it was super easy to upload. And get this - she even refunded credits for campaigns that bounced! Eri's dedication to making my life easier really impressed me. I can't thank her enough for all her hard work and effort. If ...

"Excellent Product and Customer Service"

What do you like best about SimpleTexting? SimpleTexting is easy to use and has great customer service. We recently launched a text-to-win campaign, which went well. Setup was a breeze, and the few questions I had were answered quickly. What do you dislike about SimpleTexting? I wish SimpleTexting had a few more integrations and a feature that allowed you to schedule multiple text-to-win campaigns at once. What problems is SimpleTexting solving and how is that benefiting you? SimpleTexting ...

"Excellent Product and Customer Service"

What do you like best about SimpleTexting? SimpleTexting is easy to use and has great customer service. We recently launched a text-to-win campaign, which went well. Setup was a breeze, and the few questions I had were answered quickly. What do you dislike about SimpleTexting? I wish SimpleTexting had a few more integrations and a feature that allowed you to schedule multiple text-to-win campaigns at once. What problems is SimpleTexting solving and how is that benefiting you? SimpleTexting ...

"Easy and affordable for a Small Business to stay current without it being pricey."

What do you like best about SimpleTexting? The best thing we love about Simple Texting is the customer support department. They are quick to respond and accurate in helping figure out best practices. What do you dislike about SimpleTexting? I have been a satisfied customer for more than a year. I would love more promotions on free texting and digital texting. That would enable us to access more of our potential clients. What problems is SimpleTexting solving and how is that benefiting ...

"Easy and affordable for a Small Business to stay current without it being pricey."

What do you like best about SimpleTexting? The best thing we love about Simple Texting is the customer support department. They are quick to respond and accurate in helping figure out best practices. What do you dislike about SimpleTexting? I have been a satisfied customer for more than a year. I would love more promotions on free texting and digital texting. That would enable us to access more of our potential clients. What problems is SimpleTexting solving and how is that benefiting ...

"Great service"

What do you like best about SimpleTexting? The thing I like most is that the unused messages rollover What do you dislike about SimpleTexting? There is no single thing that I dislike about the app What problems is SimpleTexting solving and how is that benefiting you? It is helping me solve the problem of communication issues with clients

"The best non-ecommerce SMS marketing tool I’ve used"

What do you like best about SimpleTexting? So far, SimpleTexting has had the best customer service experience from any product we use. Their platform has given us nearly no issues, and works as expected. What do you dislike about SimpleTexting? There are no ways to filter inboxes based on undelivered messages (due to carrier errors, for example), which when we're sending large quantities of messages would simplify our processes. What problems is SimpleTexting solving and how is that ...

"Easy to use and Great for Business"

What do you like best about SimpleTexting? You get an app on your phone to check any incoming msgs from if you need to. What do you dislike about SimpleTexting? Difficult to download Image.The images gets dowloaded in jiff format What problems is SimpleTexting solving and how is that benefiting you? We can receive and send texts internatonal.

"Easy To Use!"

What do you like best about SimpleTexting? We looked at many Texting platforms when first looking into text engagement and SimpleTexting beat the rest! SimpleTexting is easy to use and implement, even for those that are new to the marketing world. What do you dislike about SimpleTexting? The only downsides are some integrations and messaging tools do not apply to us since we are a non-profit, but there are always creative solutions that the ST team helps us find! What problems is ...

"User-friendly text scheduling & management platform."

What do you like best about SimpleTexting? I like the ability to schedule text messages in advance. Having an app I can access on my phone is great for weekend responses as well. What do you dislike about SimpleTexting? While I can create custom lists, importing through MailChimp could be improved (to align additional fields) and sorting lists could be easier. What problems is SimpleTexting solving and how is that benefiting you? We use SimpleTexting to communicate solely with our ...