SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"Versatile and easy to use"

What do you like best about SimpleTexting? Very intuitive and easy to use. It delivers on what the name promises—simplicity. The price is also good, and the discounts for nonprofits are great! What do you dislike about SimpleTexting? It would be nice if I had a few more settings with the away message. If I INITIATE a message and someone responds, it sends the away message. That said, the away message is lovely to have, because it gives a quick response even if we'll be an hour or two before ...

"The experience has been great so far. Much clearer to understand and use than any other system."

What do you like best about SimpleTexting? How simple the dashboard is. Very easy to navigate. What do you dislike about SimpleTexting? The pricing is a little high compared to other sites. Twice as much per message for some. What problems is SimpleTexting solving and how is that benefiting you? It is solving our two-way communication issue with the clients we serve.

"Excellent customer service!"

What do you like best about SimpleTexting? The customer service is remarkable! They are friendly, helpful, you don't sit on hold for very long and knowledgeable. What do you dislike about SimpleTexting? There are several things which I noticed could improve as I am a newcomer to this site and some things jump out at me. It's not correct to say "Dislike" but more like needs improvement. 1. I am stuck inputting my contacts one at a time. My CSV list just wouldn't work so as I am inputting one ...

"Excellent, easy to set up. We like it a lot!"

What do you like best about SimpleTexting? Easy, intuitive platform. Took under an hour to set up a basic text-to-subscribe model with a keyword and the data collection app. Good stuff! What do you dislike about SimpleTexting? It was a little more difficult to figure out how to change the phone number (but not by much). And there could be an easier walkthrough for finding and exporting data from the "data collection" app. What problems is SimpleTexting solving and how is that benefiting ...

"The experience has been great so far. Much clearer to understand and use than any other system."

What do you like best about SimpleTexting? How simple the dashboard is. Very easy to navigate. What do you dislike about SimpleTexting? The pricing is a little high compared to other sites. Twice as much per message for some. What problems is SimpleTexting solving and how is that benefiting you? It is solving our two-way communication issue with the clients we serve.

"Excellent customer service!"

What do you like best about SimpleTexting? The customer service is remarkable! They are friendly, helpful, you don't sit on hold for very long and knowledgeable. What do you dislike about SimpleTexting? There are several things which I noticed could improve as I am a newcomer to this site and some things jump out at me. It's not correct to say "Dislike" but more like needs improvement. 1. I am stuck inputting my contacts one at a time. My CSV list just wouldn't work so as I am inputting one ...

"Excellent, easy to set up. We like it a lot!"

What do you like best about SimpleTexting? Easy, intuitive platform. Took under an hour to set up a basic text-to-subscribe model with a keyword and the data collection app. Good stuff! What do you dislike about SimpleTexting? It was a little more difficult to figure out how to change the phone number (but not by much). And there could be an easier walkthrough for finding and exporting data from the "data collection" app. What problems is SimpleTexting solving and how is that benefiting ...

"Simple and Helpful"

What do you like best about SimpleTexting? Simple Texting is exactly that: simple. I appreciate that it integrates so easily with other apps, especially Zapier. What do you dislike about SimpleTexting? I am still working to understand how to create the automation I most need. What problems is SimpleTexting solving and how is that benefiting you? We need automated communication to stay in touch with our customers.

"Insurance Agency Review"

What do you like best about SimpleTexting? I really love the various features such as: Mapping, templates, unlimited keywords and so much more What do you dislike about SimpleTexting? Limited usage of the toll free number they gave me. If you don't submit their paperwork right away you'll get cut off What problems is SimpleTexting solving and how is that benefiting you? Getting more qualified appointments

"Insurance Agency Review"

What do you like best about SimpleTexting? I really love the various features such as: Mapping, templates, unlimited keywords and so much more What do you dislike about SimpleTexting? Limited usage of the toll free number they gave me. If you don't submit their paperwork right away you'll get cut off What problems is SimpleTexting solving and how is that benefiting you? Getting more qualified appointments