SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"Great Customer Support"

What do you like best about SimpleTexting? The best thing about SimpleTexting is the customer support that we recieve. With other providers we have used in the past, we are often left waiting for support/help for days. SimpleTexting has great chat support that allows us to keep our marketing campaigns running smoothly. Thanks to the whole support team, especially Rob! What do you dislike about SimpleTexting? How often our toll-free number gets blocked. Sometimes, people unsubscribe from our ...

"Good experience"

What do you like best about SimpleTexting? So far, the support over chat has been excellent. Every question or issue I had has been resolved in a timely manner. What do you dislike about SimpleTexting? Nothing has come up that I dislike. It's working for our purposes. What problems is SimpleTexting solving and how is that benefiting you? We needed a way to send text messages to a list provided to us by our client every month. This platform has allowed us to do that.

"Simple Texting has made SMS marketing easy for us"

What do you like best about SimpleTexting? The platform is really simple to use and we've been able to build a comprehensive SMS marketing list. There are a lot of capabilities, from surveys to polls to individual texting that has enhanced our customer experience. What do you dislike about SimpleTexting? There used to be more capabilities, like a more personalized SMS marketing experience, but with the new laws impacting this space, things have changed a bit. So i wish there were more ways ...

"Easy to Use Texting Service"

What do you like best about SimpleTexting? SimpleTexting is very easy to use. I love that you can schedule when texts are sent and easily see who is responding to your messages. I like that you're able to include links and track the amount of clicks you are receiving. What do you dislike about SimpleTexting? I don't like the character limit for sending messages. This really impacts us when we try to send messages in other languages as they count accents as special characters. What problems ...

"An Affordable Way To Send Text Messages to Customers"

What do you like best about SimpleTexting? Simple to use for verified customer lists. One of the more affordable text programs that allows you to access a large number of clients. What do you dislike about SimpleTexting? Contact management could be more granular as far as finding & removing old contacts. What problems is SimpleTexting solving and how is that benefiting you? We like to contact our customers after purchase to follow up with a guest satisfaction survey. Texting has been very ...

"I would recommend Simple Texting"

What do you like best about SimpleTexting? I find it most helpful that Simple Texting is a seamless process to add constituents and send messages. In my opinion, I feel it is very easy to navigate for beginner users . What do you dislike about SimpleTexting? I wish Simple Texting offered more data reporting on who views the messages. It would be helpful for my data reporting purposes to know more about who opens the text message. I only can access data to see who clicks on the link I ...

"Just as it says... it's SIMPLE."

What do you like best about SimpleTexting? SimpleTexting is an easy-to-use, user-friendly system to get out mass messaging. What do you dislike about SimpleTexting? I don't have any negative comments or complaints about the system. It's perfect in my opinion. What problems is SimpleTexting solving and how is that benefiting you? SimpleTexting helps our company communicate to our employees quick and easily.

"Excellent. Simple."

What do you like best about SimpleTexting? Mass communication to staff, and easy communication to customers. What do you dislike about SimpleTexting? Unable to manually select recipients for a campaign from within a contacts list. What problems is SimpleTexting solving and how is that benefiting you? Communication en mass. Makes it quick and simple.

"Nice and easy to use API"

What do you like best about SimpleTexting? API endpoints and easy to use campaign management. What do you dislike about SimpleTexting? Fees and text message rate. Text messages are costly What problems is SimpleTexting solving and how is that benefiting you? Need a platform to send marketing messages

"Very easy to use"

What do you like best about SimpleTexting? I like the contact I have with my customers. It makes what I do a bit more personal. What do you dislike about SimpleTexting? I don't like that even though I am the only one using the system it puts my customers in 2 different groups and I sometimes miss a text because of that. What problems is SimpleTexting solving and how is that benefiting you? Notifying my customers of upcoming appointments and reminding them when they are due for another ...