SimpleTexting Reviews in September 2026: User Ratings, Pros & Cons

"Easy to use and few glitches!"

What do you like best about SimpleTexting? I used some other companies in the past, and it was a nightmare. SimpleTexting is very competitive and their customer service is GREAT and fast to reply. Highly recommend What do you dislike about SimpleTexting? I wish there was a way to organize the lists better and add individual contacts to groups. Recommendations to others considering SimpleTexting: Affordable and great service What problems is SimpleTexting solving and how is that benefiting ...

"It is what it says - Simple Texting"

What do you like best about SimpleTexting? It takes me under five minutes each week to notify the three teams serving on Sunday. As opposed to wondering if they were listening to their voicemails. What do you dislike about SimpleTexting? I don't think there are any downsides that I have found! What problems is SimpleTexting solving and how is that benefiting you? Folks seem to respond quicker and more consistently when texted as opposed to emails or calls.

"Very simple to use"

What do you like best about SimpleTexting? I love that I can use my own office phone number. I've tried other texting services before and it's the easiest by far. Plus, being able to add it to Zapier helps. What do you dislike about SimpleTexting? I do wish there was a way to connect it to OneDrive What problems is SimpleTexting solving and how is that benefiting you? We have 1200 or more clients and mailing things to them is expensive and we know most won't get read. This is a much cheaper ...

"Simple Texting Review"

What do you like best about SimpleTexting? The best feature about SimpleTexting is the readily available support team. I can email our representative at any time with questions or concerns and receive a solution within 24 hours...EVERY TIME! What do you dislike about SimpleTexting? I wish that I could manually assign current subscribers to other lists. As a church, we often have people who want to be a part of multiple lists for different ministry departments. They have to subscribe ...

"Easy and Simple"

What do you like best about SimpleTexting? Simple Interface with no complicated features. Very easy to send outbound texts to people without having to jump through hoops. Additionally, the automations they offer also makes it very easy to create scalable texts campaigns without having to put in much effort. What do you dislike about SimpleTexting? The thing I don't like about SimpleTexting is that replies to people cost you credits which can be pretty consuming especially if you're having ...

"Amazing Service!"

What do you like best about SimpleTexting? How easy it is to import and add new names. I run an insurance business and send birthday texts each month, so this makes it so quick and easy! Thank you guys! I love the app as well! What do you dislike about SimpleTexting? Sometimes the app will suspend/glicth on it's own. I also think that the passwords requirement is TOO long and difficult to remember, especially when all your other passwords are short What problems is SimpleTexting solving and ...

"Their business name is perfect for what they do!"

What do you like best about SimpleTexting? Simple Texting is truly "simple" to use and gives the results that our business needs to deliver on. One of the best parts I have come to know and love is the ability to see link-click analytics! Game changer! What do you dislike about SimpleTexting? I would love it if when you downgrade to another plan, you were able to keep the credits that you had in store. If you have already paid for those credits, those should stay yours no matter what. What ...

"Extremely thorough and helpful staff"

What do you like best about SimpleTexting? The customer service at ST is top notch! My Customer Success Manager, Harrison, was proactive in learning about my needs and bringing fresh ideas to managing and growing my account, even after I'd been a customer for a few years! I always get a quick response if I ever reach out to the staff with a question and they are pleasant to speak with and passionate about their product and customer service! What do you dislike about SimpleTexting? There ...

"Extremely thorough and helpful staff"

What do you like best about SimpleTexting? The customer service at ST is top notch! My Customer Success Manager, Harrison, was proactive in learning about my needs and bringing fresh ideas to managing and growing my account, even after I'd been a customer for a few years! I always get a quick response if I ever reach out to the staff with a question and they are pleasant to speak with and passionate about their product and customer service! What do you dislike about SimpleTexting? There ...

"Limited Features. Good for simple strategies only"

What do you like best about SimpleTexting? The platform was quick and easy to set up for our company. We were able to set up automated campaigns and broadcasts within a day and get results quickly. Support was easy to get in touch with to brainstorm ideas we had and help us find creative ways to use the platform on top of what we could see from the tutorials. What do you dislike about SimpleTexting? I wish I could set my automations into their own flows. I dont like that everything for all ...