SimpleTexting Reviews in June 2026: User Ratings, Pros & Cons

"Great app for simple SMS Marketing"

What do you like best about SimpleTexting? The setup to start sending SMS is really helpful and easy to follow. In less than 5 minutes I'm ready to start my first SMS marketing campaign, which is what I needed. What do you dislike about SimpleTexting? You have to upgrade your plan to use another toll free number than the one they give to you. I mean it's alright, but I would have liked to see the different area code options before I pay for the month. What problems is SimpleTexting solving ...

"The functions are really simple and straightforward to use."

What do you like best about SimpleTexting? The most helpful thing is that Simple Texting helps us reach and get connected with our customers. The upside is that the design and function are really simple and straightforward. What do you dislike about SimpleTexting? We dislike that the customer service rep usually responds to our requests slowly. We have to wait a long time for them to respond. What problems is SimpleTexting solving and how is that benefiting you? When our number gets blocked ...

"Easy mass TXT provider"

What do you like best about SimpleTexting? ease of use, campaigns are easy to create and users easy to import What do you dislike about SimpleTexting? MMS and longer messages take 3 credits instead of 2 like most services. What problems is SimpleTexting solving and how is that benefiting you? txt to mobile device users to update software on device.

"Sends alerts when we need it most"

What do you like best about SimpleTexting? SimpleTexting is easy to use, easy to track results, and sends out alerts when we need them most to our clients. What do you dislike about SimpleTexting? Sometimes the messages we send may take more time than expected and once they reach the user the info is no longer applicable. What problems is SimpleTexting solving and how is that benefiting you? Instantaneous rider alerts to public transit passengers

"Straight Forward Review of Awesome Software"

What do you like best about SimpleTexting? Very nice, consolidated GUI, easy to use, easy to understand, packed with tons of features. What do you dislike about SimpleTexting? I don't have any dislikes. It works as advertised, flawlessly. What problems is SimpleTexting solving and how is that benefiting you? Ability to manage and visualize better customer service levels using various tools provided.

"Very Helpful!"

What do you like best about SimpleTexting? Through Simple Texting, we are able to reach households we would otherwise not be able to reach. It helps us to schedule appointments and makes it easy for households to reach us and ask us questions, too. What do you dislike about SimpleTexting? The reporting can be a bit clunky, but overall it's still pretty user-friendly. Perhaps if there was a way to save customized reports so they wouldn't need to be recreated every month or quarter, that ...

"Convenient and easy to use"

What do you like best about SimpleTexting? I particularly like the campaigns since I can send mass texts, reminders and invitations to clients What do you dislike about SimpleTexting? I don't think there is something that I don't like What problems is SimpleTexting solving and how is that benefiting you? Reaching out to clients in an efficient and fast way

"Easy set up, flexible configuration, great support team"

What do you like best about SimpleTexting? Ease of use, it takes a minute to send out a campaign What do you dislike about SimpleTexting? That I had to reimagine the software to meet my needs What problems is SimpleTexting solving and how is that benefiting you? We needed a way to distribute PDF files via text for employee schedules

"Great tool"

What do you like best about SimpleTexting? Easy to use and set up. We were up and going very quickly What do you dislike about SimpleTexting? Not quite targeted to our use case. We use this for internal communications to staff mobile phones and some things are not a perfect fit. What problems is SimpleTexting solving and how is that benefiting you? Reliable communication to different sets of staff

"Great customer service, some inconsistencies"

What do you like best about SimpleTexting? Every SimpleText rep is always super helpful and the response time is great! What do you dislike about SimpleTexting? We have our hourly workers use Simpletext to communicate with their supervisors/call out when they need to. We've run into a few issues where messages are not going through and there is a lot of miscommunication because of it. What problems is SimpleTexting solving and how is that benefiting you? Our hourly workforce is able to call ...