SimplePractice Reviews in September 2026: User Ratings, Pros & Cons

I LOVE being paper free!

I LOVE the client portal and included reminders. I love being electronic in every way, including intake forms. Very user friendly and accessible everywhere. I appreciate that the software gives American Sign Language (ASL) (I work with Deaf) as a language choice and Homemaker as an employment choice. I wish there was family/group billing and that a 2nd billing code was allowed for the same DOS because I use the Interactive Complexity Add-on with my Deaf clients. I also need a 3rd party ...

Great system, but billing is full of bugs.

A very user friendly system for a great price. We thought we had found the perfect system, but it has some severe billing issues that the company is choosing to downgrade in importance. 1) It drops co-pays completely with certain insurance carriers. 2) if you bill multiple codes in one day, the payments are all lumped together under a random session and the add on code appears unpaid. 3) There is no way of telling which claims have outstanding secondary claims. 4) it only populates one ...

Ultimately happy with service

Ultimately, I am happy with my online support, but there are suggestions I have. I submitted a ticket on 4/26 and didn't get a reply until 4/28. That is not good. I understand the IT world is challenging (my husband is IT), but when you don't offer phone support, you need to have some way of having your customers get answers besides auto-reply only. I overlooked the live chat option; I used that later on with another issue when I discovered it. Another suggestion is in regard to my issue: I ...

Mostly pros so far, but do have concerns

Lots of pros -- client portal, able to send secure communication, documents signed/completed/added directly to chart, system fairly easy to learn/navigate, Charting is very easy. Able to charge clients directly. The mobile app is pretty helpful (no other system I looked at had an app). One minor con -- As a business owner and administrator of a group practice, the calendar is difficult to work with for multiple practitioners. We are still using google calendar so that we can all see each ...

Simple Practice is amazing!

Simple Practice is amazing. The desktop and app version are both easy to use. I love the client portal. It allows for less paper use. I've used other practice management systems, and this one is the best for individual or small groups.

Simple Practice is amazing!

Simple Practice is amazing. The desktop and app version are both easy to use. I love the client portal. It allows for less paper use. I've used other practice management systems, and this one is the best for individual or small groups.

Completely Worthwhile Investment!

I signed up for a free 30-day trial of SimplePractice the day I booked my first private practice client. Handling informed consent, privacy practices, and intake documents digitally made it much easier to focus on being fully present with my client, as I did not have to shuffle paperwork and clipboards during our initial time together. The document editor felt a little awkward to me, at first, but I was pleased with the end results. Staying up to date on progress notes could not be easier! ...

Well designed!

Very user-friendly, well-designed and full of functionality. I read a lot of reviews and compared SP to TheraNest and SP won hands down. I have the professional edition and love the ability to customize templates and clients can schedule online. The only downsides: the slow syncing of the SP calendar to google calendar (big problem for me) and lack of reporting. I would like to see a report of my referral sources with income and easily check the last time I saw a client so I know to reach ...

Completely Worthwhile Investment!

I signed up for a free 30-day trial of SimplePractice the day I booked my first private practice client. Handling informed consent, privacy practices, and intake documents digitally made it much easier to focus on being fully present with my client, as I did not have to shuffle paperwork and clipboards during our initial time together. The document editor felt a little awkward to me, at first, but I was pleased with the end results. Staying up to date on progress notes could not be easier! ...

SimplePractice is so easy to use and …

SimplePractice is so easy to use and makes the amount of time that you spend on notes and billing so much less. I used to use Theranest and I am so glad that I made the switch. The user interface is very clean and simple to understand. The support staff answers support requests in 24 hours or less, which I very much appreciate as well. Overall, SimplePractice is the way to go!