Silent Auction Pro Reviews in May 2025: User Ratings, Pros & Cons

Great for small operation

What do you like best? The customer support is very helpful and easy to reach. What do you dislike? I'd like to see more levels of access for group members. Recommendations to others considering the product: Its a great product that is easier to begin using. What problems are you solving with the product? What benefits have you realized? We have used Silent Auction Pro to more effectively track our donations and the rate of return. This has helped us recognize those items ...

Simplified Management of the Auction at our Non-Profit Event

What do you like best? From an administrative standpoint, the software helps you manage all aspects of the auction at your event. What do you dislike? Not being able to bid without creating an account first. Recommendations to others considering the product: Ask lots of questions, be sure to include people in the review process that are very familiar with your event's registration, check-out and auction processes from prior years. Get a demo so you can see the functionality ...

Thank you Silent Auction Pro!

What do you like best? Customer support! Even during our event! So easy to use! What do you dislike? There is nothing to dislike! This made our lives so much easier than the previous years of doing everything by hand, using Excel spreadsheets for everything from items donated, dinner tickets sold/reservations, calculating winning bidders and their multiple items by hand, etc. Thank you Silent Auction Pro! Recommendations to others considering the product: Don't hesitate to use ...

Easy to use and provided quick information and billing at end of our auction

What do you like best? The support provided by the software company. No matter what or when my question occurred I got a thorough and helpful response. What do you dislike? Some parts were not quite as intuitive as we might have liked. (Such as when donors agreed to repeat a gift during the auction..) Although,when it was explained, it was really quite easy. Recommendations to others considering the product: Practice with the trial program, watch the videos (they are especially ...

Great Software - User Friendly

What do you like best? Very straight forward from first time used it. Easy to customize for your needs. I have used it for a variety of different auction types. What do you dislike? Hard to come up with much I don't like. Wish the system had a way to generate a custom website for my online auction items, Live auction viewings and ticket purchase page. Recommendations to others considering the product: Call and talk to the sales group then ask to speak to some of the product users. ...

Excellent Product

What do you like best? This is terrific software, especially for a smaller nonprofit. What sold the software to us is that when I inquired about it online on a Saturday, I got an immediate phone call from the owner of the company and software developer. This was very typical of all interaction with this company throughout our use of the software - we got immediate responses from support when we had questions, they understand that auctions happen on weekends and support needs to be ...

Silent Auction Pro took this event to a new level

What do you like best? Really appreciated the modular options and the simplicity with how they describe the benefits of each module. Interface was nice, simple and mostly intuitive. Wasn't afraid to "click around" and get to know the system. What do you dislike? There were very few hiccups for us. There were just a couple of workflow pieces that weren't fully explained on their help support but the team replied so quickly to my email queries that it never slowed us down! ...

User friendly, helpful service

What do you like best? The best feature is its simplicity. I find the system very easy to use, and the few times I have had issues, the customer service is top-notch. I received helpful answers back within moments. They have you tube videos available to walk you through some of the more complicated oprations. What do you dislike? We use silentauctionpro to run a fund raising auction and golf outing. My biggest complaint is having to pay for it since every dollar makes a difference for ...

An Excellent First Time Experiene

What do you like best? Silent Auction Pro was a fantastic tool for us for our first online silent auction. It had enough flexibility to allow us to manage our unique online only use, it was fairly straightforward, and we didn't have a single bidder complaint about access. Our event went very smoothly! Silent Auction Pro support was terrific, and the software was very good. It was easy to use, flexible, and when we had questions we could either find them on the help page, or the very ...

Silent Auction Pro helped us raise more this year than ever!

What do you like best? I like the ease of the bidding, once you are bidding, you are notified when you are outbid, you can also do a "maximum" and the system will bid for you until that maximum is met, then you are notified via text or email. What do you dislike? I wish it had an app... The mobile site works ok, but having to go to your browser and login can be cumbersome at times, I feel if there was an app, that would be best and most efficient, easiest to access quickly. ...