8.7
SpotScore

Signpost Reviews in July 2026: User Ratings, Pros & Cons
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Signpost Reviews & Ratings
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Spotsaas Editor’s POV
Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless. The platform's ...Read more
Signpost pros and cons
Automates review collection and reputation management, increasing positive reviews.
Automation handles emails, newsletters, and follow-ups without manual intervention.
Platform is accessible for small businesses and non-technical users.
Customer service is frequently praised as helpful, responsive, and professional in addressing issues quickly.
High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.
Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.
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Showing 81-90 out of 104
MH
Millie H
12/18/18
Easy
What do you like best? It is easy and simple to use and does not need much training to use this system at work. What do you dislike? nothing I like everything about this system What problems are you solving with the product? What benefits have you realized? the only issue I have encountered with this system is when the company that produced the system are rebooting the system for updates we can not use it and we never get told before they do this but other then that I have ...
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IA
Industry Analyst / Tech Writer in Marketing and Advertising
12/15/18
Good
What do you like best? helps business to update, verify, and enhance their information on social media What do you dislike? They collect a lot of data that could be used improperly What problems are you solving with the product? What benefits have you realized? Social media, it automatically follows up with each customer in a personalized way
CS
Christiane S
12/06/18
Efficient and easy
What do you like best? Being able to streamline my process and get all of my media in one place What do you dislike? Lack of a comprehensive tutorial. It would make using the product much easier if it had one. What problems are you solving with the product? What benefits have you realized? Streamlining my work without having to use multiple programs.
UI
User in Arts and Crafts
11/26/18
Business owner
What do you like best? Signpost,really help u get your business real and true comments reviews.its also a local company.34% better ratings.nothing better than getting customers feed back. What do you dislike? A few times kicked me out ,but other than that its great!! What problems are you solving with the product? What benefits have you realized? I get the review ,and repeat customers. Its great
UI
User in Computer Software
11/24/18
Signpost For Small Companies
What do you like best? Signpost is good for small companies for online marketing and businesses and is good for expanding clients. What do you dislike? They do not update their service alot, the last time I checked there was only one update in the last three years. What problems are you solving with the product? What benefits have you realized? Adaptability wise Signpost does a good job with the user, the customer service is alright as well. I do not see many problems on a ...
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DM
Deb Miller
10/09/18
Great for fully automated review collecting
This is an updated review. I had a lot of issues with them initially, but they sorted it out, so I'm updating my review to reflect this.Ultimately, the system isn't what we're looking for and it's not as customizable as what we're looking for, but they have a good model and definitely would be a great solution for most businesses.
DM
Deborah M
10/07/18
You don't know what you don't know....until you know.
What do you like best? Easy automation Offers review, feedback, and referral collection Good for highly transactional businesses What do you dislike? Inability to brand or customize virtually ANYTHING on the emails Frustrating customer service when dissatisfied No free trial and they won't release you from contracts if you're unhappy Recommendations to others considering the product: Don't bother if you have any sort of high-touch, relationship-based ...
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TP
Trupti Parikh
02/20/18
So far I am extremely happy with the…
So far I am extremely happy with the signpost support during and post implementation. Staff is very knowledgeable and professional. They are #1 for me.
CS
Cynthia Smith
02/19/18
I have been with Sign Post for about 3…
I have been with Sign Post for about 3 weeks, and I really enjoy my experience with them. Everyone there is very professional and knowledgeable. They inform me without making me feel like I have to buy something. I am getting good feedback from my customer contacts.
AN
Andrew Noble
02/16/18
So far this is a great service.
I have been using Signpost for only a week and it is already getting me positive results from my customers. I am getting feedback from people in my community. The support I have received from their employees has been spot on and gracious.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].