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8.7

SpotScore

Signpost - CRM Software

Signpost Reviews in July 2026: User Ratings, Pros & Cons

Streamline your sales and stay connected.

4.27

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Signpost offers custom pricing plan

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Signpost Reviews & Ratings

4.27

Very Good

Based on 104 ratings & 104 reviews

Are you using Signpost?

Rating Distribution

Excellent

(79)

Very Good

(7)

Good

(6)

Poor

(1)

Terrible

(11)

Spotsaas Editor’s POV

Signpost has proven itself to be a highly effective tool for small business owners seeking to enhance their online reputation and streamline customer engagement. Users consistently highlight its intuitive interface and automation capabilities, making tasks such as review generation, email campaigns, and customer follow-ups nearly effortless. The platform's ...Read more

Signpost pros and cons

  • Automates review collection and reputation management, increasing positive reviews.

  • Automation handles emails, newsletters, and follow-ups without manual intervention.

  • Platform is accessible for small businesses and non-technical users.

  • Customer service is frequently praised as helpful, responsive, and professional in addressing issues quickly.

  • High pricing can be burdensome for small businesses, especially given the lack of flexibility in contract terms and refunds.

  • Contracts are long-term with upfront payment requirements, which some users find restrictive and risky.

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Showing 91-100 out of 104

J

Jami

02/13/18

5 out of 5

Signpost Helps Us Communicate With Our Customer Base

We have had great success incorporating Signpost into our marketing mix. It is super easy to use and helps us communicate with our customers on a regular basis. We use this platform to keep our company front and center with our existing customer base and to build awareness with new customers. We have seen our online reviews increase as a result of this campaign as well. We really love how easy it is to use as well. I would definitely recommend Signpost!

LA

Lucy Acosta

01/31/18

1 out of 5

Get away from this comapania

Get away from this comapania, the only thing that this company wants is your card to take out $ 299 monthly. I have a small business and they lied to me from the beginning, they have not done anything for my business but to take money, and if you want to see is true this is the name of my business LA MASSAGE BY DESIGN, and you can see that they have not done anything for me. When I told them I did not want their services anymore for lying to me, they sent me an email saying that I had to ...

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UI

User in Management Consulting

12/12/17

2.5 out of 5

Did not expect the extra charges

What do you like best? You are able to manage your company reviews with their AI mia doing all of the work for you. What do you dislike? On top of the expensive cost to start there are an extra cost that you are not told about until you see the charge on your CC statement. Recommendations to others considering the product: If you are a small company on a budget I recommend another similar product. For larger companies it is perfect. So yes and no. What problems are you ...

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DD

Daniel Dzikowski

12/04/17

5 out of 5

Every one has been help-full so far

Every one has been help-full so far, with our success a Priority.

MB

Michael Biscotto

12/01/17

5 out of 5

very helpful

very helpful

JK

Jason Kaber

11/30/17

5 out of 5

We engaged signpost to automate our …

We engaged signpost to automate our reviews and feedback. Very pleased with the results.

LP

Lowell Puhlmann

11/29/17

4 out of 5

New to the service but have been …

New to the service but have been treated professionally and am happy so far... very hopeful that I can give them 5 stars very soon!

AE

Ashley Erickson

11/27/17

5 out of 5

Signpost is awesome!

Signpost is awesome and I’m excited to use their system!!

AI

Administrator in Food & Beverages

08/02/17

5 out of 5

New to Signpost ands loving it

What do you like best? Instant reviews, we love to be able to see how the customer experience was right away. We love to be able to correct something if it went wrong. What do you dislike? Nothing yet, we are excited to see how this can drive sales going forward. Recommendations to others considering the product: It works pretty much immediately! What problems are you solving with the product? What benefits have you realized? We love the filtering of reviews and ...

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A

Afton

05/10/17

1 out of 5

Difficult to cancel, does not make renewal dates clear, will not give refunds

This company forces you to call them to cancel your subscription with them. I spent an hour on the phone with them, explaining why their product didn't fit my needs and that I'm done with them and want to cancel.They do not tell you in the account when the renewal date is. If you speak with them, they will tell you in an email. But they do not give you this information without speaking to them.If they charge you for the service, there is no way you can receive a refund. It's "not their ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].