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9.8

Spot Score

ShopKeep - Retail Software

ShopKeep Reviews in June 2025: User Ratings, Pros & Cons

Effortless management. Limitless growth.

3.1

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ShopKeep Reviews & Ratings

3.1

Good

Based on 135 ratings & 187 reviews

Rating Distribution

Excellent

(77)

Very Good

(17)

Good

(8)

Poor

(6)

Terible

(79)

Expert's Review

Shopkeep, now known as Shopkeep by Lightspeed, has garnered mixed reviews in the past year, showcasing both strengths and challenges. Users appreciate the user-friendly interface and the valuable business data it provides for decision-making. The system's versatility is highlighted, especially in small business settings, where it has proven to be a valuable asset ...Read more

ShopKeep pros and cons

  • User-friendly interface with valuable data for making business decisions.

  • Easy setup and integration for online stores, saving costs on external services.

  • Reliable system functionality and efficiency for small businesses, aiding growth.

  • Efficient and helpful 24/7 customer service support.

  • Inconsistent customer service quality over time, leading to frustration and delays in issue resolution.

  • Issues with hardware compatibility, such as pairing problems with printers and scanners.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].